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Overview
This is a remote role that may only be hired in the following locations: Raleigh, NC, Phoenix, AZ, or Jacksonville, FL. Candidates must reside within a commutable distance to one of these locations.
The Fraud Governance Analyst position will play a key role in the development, implementation, and documentation (including refreshes) of the Bank’s Enterprise Fraud Governance & Program framework. This role serves as the connection point and subject matter expert on fraud risks and controls for first line business partners; working with both first line and second line functions to strengthen and ensure compliance with regulatory expectations, Bank standards and procedures. Additionally, this role will support the completion of risk assessments, effective challenge and documentation of inherent and residual risk, compensating controls, stakeholder communications, approvals, and monitoring of remediation plans, and reporting of program activities.
Responsibilities
Operational Execution:
• Residing in the first line, this position exists to support the design, communication, implementation and execution of Enterprise Fraud Management’s Fraud Program and mandates. This role is critical to ensuring consistent execution of Fraud Governance oversight, Fraud Program responsibilities, regulatory compliance, monitoring and tracking of SII and Audit response and remediation and regular communications with senior leadership.
• Leads delivery, collaborates, and supports stakeholders in the identification of risks and assessment of fraud controls as part of routine Risk and Identity Theft assessments.
• Collaborate with first line partners in the identification of controls, risks, operational gaps and deficiencies, outlining Self-Identified issues, mitigation plans and execution and escalating issues as appropriate.
Analysis & Reporting of business risks:
• Supports the development of analysis and reports to aid in the monitoring and reporting of fraud risks
• Regularly reviews governance processes, recommends, and may lead implementation of changes to ensure continuous improvement and adherence to regulatory requirements.
Subject Matter Expertise:
• Leverages subject matter expertise to identify and manage risks and ensure compliance with industry standards and regulations.
• Actively participates and contributes to various working groups and in developing fraud training and awareness for both internal and external customers.
• Engages in professional networks (e.g., ABA, IAFCI, NACHA, ACFE, etc.) to stay informed about current and emerging fraud trends and issues.
• Stays familiar with regulatory requirements as needed for Enterprise Fraud.
Documentation:
• Contributes to data analysis, identifies trends, and summarizes information concisely to enable actionable reporting.
• Completes all other assigned tasks that may include: scheduling meetings & documenting Fraud Council minutes to distribute as necessary and maintaining accurate and up to date records, roadmaps, and procedures
Qualifications
Bachelor’s Degree and 6 years of experience in Business Analysis, Process Improvement, or Banking Operations management
OR High School Diploma or GED and 10 years of experience in Business Analysis, Process Improvement, or Banking Operations management
Additional Qualifications:
• 6+ years of experience in Financial Services, Enterprise Risk Management, Operational Risk Management or Audit.
• Familiarity with regulatory guidance pertaining to enterprise risk and operational risk (e.g., FDIC, FRB, OCC, CFPB, etc.).
• Experience in financial Governance, Risk and Compliance (GRC).
• Proficient in Operations Risk platform such as Archer.
• Experience working in complex and changing business and operating environments.
• Ability to interact and communicate effectively with various levels of management.
• Strong project management skills with demonstrated ability to manage expectations and deliver results with a high degree of accuracy and ability to meet delivery timeframes.
• Exceptional interpersonal and communication skills, both verbal and written.
• Proficient skills with the Microsoft Suite, including Word, Excel, PowerPoint, and Outlook.
• Collaborative and experience balancing multiple projects and priorities while maintaining a focus on timelines and deliverables.
• Experience with preparing for external audits and compiling materials to regulators as needed.
First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits
