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At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration – combined with a focus on diversity, inclusion, and equal opportunities – are key drivers in our aim to empower everyone to create sustainable solutions.
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This position reports to
Global Marketing & Sales Manager
Your role and responsibilities
In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.
The work model for the role is: remote
This role is contributing to the Electrification Service division in North Region. Main stakeholders are industrial & utility customers.
You will be mainly accountable for:
• Own responsibility for the growth of ABB Electrification’s Industrial Repairs product and service portfolio at industrial, utility, government, and commercial end user customers in the areas as assigned with focus on M&G (motors & generators) & Switchgear repairs. Develop customer relationships from transactional to enterprise selling level.
• Accurately identify opportunities, forecast orders and sales for a given sales territory on a weekly, monthly, quarterly and annual basis. Profile key customers in each business segment in your region to drive value selling.
• Develop and provide proposals and presentations to key and new customers that convey Electrification’s Industrial Repairs portfolio of repair services, specialty segments, and service center capabilities geared to specific customer segments / targets. Provide competitive market feedback to the business on all proposals.
• Collaborate with Service Center Managers and Specialists to assure timely execution and documentation to use to drive future opportunities including repairs, refurbishments and overhauls and Contractual Agreements, Long Term Service Agreements (LTSA) and Long Term Maintenance Agreements (LTMA).
Qualifications For The Role
• Bachelor’s Degree in Engineering, Marketing or Business from an accredited university or college (OR a High School Diploma / GED with a minimum of 8 years of Marketing, Sales, Customer Service or hands-on experience associated with M&G and/or switchgear service and repairs)
• Bachelor’s Degree in Electrical Engineering from an accredited university or college preferred.
• Minimum of 5 years of technical experience in applying solutions for motor and generator repairs – ITO or OTR preferred.
• Greenbelt certification or equivalent
• Ability and willingness to meet ABB requirements for operating a vehicle
• Ability and willingness to possess, obtain and/or maintain a valid driver’s license
• Ability and willingness to travel as required (estimated at 30% of time)
• Quality certification preferred.
• Industrial Market connections in the assigned territory
• Candidates must already have a work authorization that would permit them to work for ABB in the US.
More about us
ABB’s Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.
Equal Employment Opportunity and Affirmative Action at ABB
ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_
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https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_
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As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB’s career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
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