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At Sevita we believe that everyone deserves to live well. For more than 50 years, our team members have provided home and community-based health care for adults, children and their families across the United States. As a member of our corporate team, you’ll help shape the work that supports how our business runs, the services we provide, and the relationships we build with those we serve and each other. Join us, and experience a career well lived.
OUR MISSION AND PERFORMANCE EXPECTATIONS
Sevita is a leading specialized healthcare provider, integrating a wide range of social, community, behavioral, and rehabilitative services and supports. Founded in 1980, the company has evolved from a single residential program to a diversified national company offering an array of quality services in 40 states and employing approximately 50,000 people. We provide care to adults and children with intellectual and developmental disabilities, brain, spinal cord and other catastrophic injuries, to youth with emotional and medically complex challenges, and to elders in need of support.
POSITION SUMMARY:
This position can be located anywhere in the U.S.
The Director of Performance Excellence will be a key team member for Sevita’s enterprise-wide program management office that is dedicated to leading enterprise-wide operational improvement and optimization initiatives to drive improved quality, operational, and financial performance. The Director will be a strategic thought partner and will lead high profile strategic initiatives sponsored by the company’s Executive Leadership Team. Leading cross functional work streams, the individual will drive improved operations, scalability, efficiency, and performance to support Sevita’s delivery of high quality services to the individuals we serve.
ESSENTIAL JOB FUNCTIONS:
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.
• Strategic Initiatives: Identify key strategic issues facing Sevita and craft an impactful solution. This includes detailing the problem, organizing a cross-functional team, and proposing and managing a timely analysis with predetermined milestones. Recommendations will enable the executive management team to make critical go/no go decisions.
• Program Management: Take ownership for the successful execution and implementation of initiatives, including project management and process improvement. This includes ensuring that all strategic initiatives are completed on time, within budget, and with a quality of implementation that leads to impactful results. Compose project plans, lead works streams, and track the progress of projects. Effectively identify, raise, diagnose, and solve any risks or anomalies that impact the program.
• Analysis: Perform detailed analysis with a high level of rigor. Includes documenting current business process analysis, operating model and staffing levels, and industry best practices to complete both quantitative and qualitative analysis that identify opportunities for performance improvement and optimization.
• Communication: Communicate results, timelines and status, to a broad and targeted audience, including the most senior executives in the company, on an informal and formal basis. Forge relationships with key stakeholders to make the initiatives and the Performance Excellence function successful and impactful across organization.
• Leadership: Influence and foster an organizational culture of innovation and collaboration across broader Sevita colleagues.
• Performs other related duties and activities as required.
MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB:
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.
Education and Experience:
• Bachelor’s Degree, MBA preferred
• 7-12 professional experience with preference for those with operational consulting experience
Certificates, Licenses, and Registrations:
• Formal training in one or more process improvement methodologies
• PMP/agile certification and/or change management certification preferred
Other Skills and Abilities:
• Ability to direct and motivate cross-functional teams to achieve both tactical and strategic goals.
• Strong analytical skills, as well as facilitation, critical thinking, decision-making and problem-solving skills.
• Demonstrated ability driving performance excellence initiatives across a diverse set of services, employees, and geographies resulting in tangible quality, operational, and financial improvement
• Ability to work in a fast-paced environment and with a high degree of initiative.
• Ability to adapt to changing priorities and demands.
• Strong fit into Sevita’s collaborative culture and operating model centered around individuals served.
Other Requirements:
• Travel as needed
Physical Requirements:
ADA Boiler Standard Language
Normal Office Work, Data Entry:
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
AMERICANS WITH DISABILITIES ACT STATEMENT
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process.
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years.
Sevita is committed to providing equal opportunities to all employees and applicants for employment. We are committed to creating an inclusive and diverse workplace that values and respects the unique talents, experiences, and perspectives of our employees and the people we serve.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, pregnancy, gender identity or any other characteristic protected by law.
