Log In
Sign Up
Position Description
• Works as part-time or vacation temporary help in different technical tasks and operations. * Performs all operations, measures, activities and tasks as assigned by accountable management or supervisor.
• Learns and acquires respective theory and know how, techniques, methods, tools and processes, in the respective area
• Supports other qualified staff in their tasks and accountabilities. Impacts: Selects from among clear choices based upon defined procedures and practices, to address changing work situations appropriately.
Thinking and portfolio of acting options cover a number of routines, and latitude is permitted to address topics with appropriate processes.
Unexpected situations, however, typically needs technical assistance or authorization. Positions are expected to cope effectively with multiple choice situations in number of assigned processes and routines.
Thinking is about applying or even adapting the “right” procedure to a process or an issue arising.
Key Responsibilities
Deliver full range service in a defined technical area of work, while clear input / output relations and generic and /or work specific guidelines, procedures are given or available.
Positions need basic level of theoretical and practical know how, skills and typically some level related years of experience, in specialized processes, techniques and systems used in office, production or lab environment.
Position operates major parts or full spectrum of dedicated specialized standard software packages. Incumbents may handle routine and non-complex practical enquiries and procedures from internal or external customers.
In Technical Customer Services: Service group worker, serving internal and external customer with technical or administrative standardized services and processes, to complete or add the delivery according to service level agreed.
Experience
2-year vocational training + up to 1 year experience needed.
Knowledge: Basic knowledge and experience of principles, procedures, work routines and skills in the related field of work, gained through structured and focused two-year vocational training period
