Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Workflow Analyst, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
• Observe existing workflow, document findings and recommend solutions to management to meet Company goals
• Proactively identify opportunities for process improvement and optimization.
• Partner with onsite management in order to review and implement new workflows, policies, and processes that promote efficiency and increase system functionality
• Maintain accurate records and documentation of workflow activities, to include changes, recommendations and resolutions that were during site visit
• Participate in and/or lead various projects as identified by the Strategic Initiatives Project Manager; projects may have an impact on a single site or be companywide.
• Participate in training staff on newly established and existing workflows
• Support and work closely with Clinical Operations Team, Regional and Site Operations Management, to include Northern CA and East Coast Operations as needed.
• Ensure exceptional customer service by promptly responding to inquiries, providing assistance and recommending solutions to meet the needs of the center.
If You Are:
• Exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
• Proven experience in workflow coordination and/or administrative support
• Previous experience in a site and/or scheduling is preferred
• Working knowledge of Microsoft Office products
• Strong time management skills and the ability to prioritize and meet competing deadlines
• Self-motivated and proven ability to work both independently or effectively as a team with a variety of healthcare specialist
• Requires strong communication and presentation skills
• Requires strong analytical and problem solving skills
• Requires the ability to interact effectively with doctors, patients, vendors, peers, staff, and management is essential
• Adaptability, willingness to relocate, and/or travel as needed
Tagged as: Analyst