Ward Secretary Pediatrics Parttime

Job Summary:

Under direction of licensed nursing staff and coordinator, provides general clerical duties, reception duties and requisition of supplies, equipment, and services from other departments. Assists in maintaining the general function of the Nursing Station.

Primary Job Duties:

The following description of job responsibilities and standards are intended to reflect the major responsibilities and duties of the job, but are not intended to describe the minor duties or other responsibilities assigned from time to time.
• Answers call lights and forwards requests to appropriate team member.
• Answers all telephone calls within three (3) rings using appropriate scripting.
• Uses physician calling preferences when contacting physicians 100% of the time.
• Contacts physicians in a timely manner regarding consults per policy, according to physicians order (stat vs. routine).
• Assembles, disassembles, and maintains patient medical record per unit standard.
• Collaborates with manager to order and maintain appropriate supplies and floor stock.
• Demonstrates effective written and verbal inter and intra department communication, maintaining patient confidentiality.
• Maintains competency in using the Electronic Medical Record (EMR).
• Demonstrates a commitment to continued self-growth and maintenance of competencies.
• Demonstrates Customer Focus, SERVICE EXCELLENCE and Relationship Oriented Care (ROC) principles.
• Utilizes scripting as outlines in Service Excellence standards.
• Demonstrates personal behaviors in accordance with CREDO principles.
• Ensures and enhances facility, safety, and regulatory outcomes including National Patient Safety Goals and compliance to Restraint/Seclusion policies and procedures.
• Completes all mandatory training/education/competencies required for job classification, along with TB testing.

Minimum Job Qualifications:

Education: High School Diploma or equivalent.

Experience: 1 Year Medical related experience such as:
• Doctors’ office receptionist
• Medical Office Assistant
• Lab Tech
• Pharmacy Tech
• EKG Tech
• Nursing Assistant
• Medical Assistant
• Completion of a WS class/ curriculum or equivalent
• Previous WS experience

OR
• 1 year medical related college education within the past 5 years in addition to the completion of a medical terminology course.

Licensure: None

Skills & Abilities: Successful completion of the Ward/Desk Secretary Class and Orientation, familiarity with computer keyboard required. Excellent communication and interpersonal skills. Able to perform WS duties described above.

Primary Location
SITE – Dearborn Hospital – 18101 Oakwood Blvd – Dearborn

Department Name
Nursing Pediatrics – Dearborn

Employment Type
Part time

Shift
Evening (United States of America)

Weekly Scheduled Hours
16

Hours of Work
3:30 p.m. – 12:00 a.m.

Days Worked
Variable

Weekend Frequency
Every other weekend

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.