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Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
About Teledyne FLIR Defense
Join Teledyne FLIR Defense, where we’re dedicated to safeguarding lives with cutting-edge sensing and threat detection technologies. Our arsenal includes advanced surveillance sensors, handheld devices, unmanned vehicles, lasers, and more solutions that increase operational effectiveness for warfighters, first responders, and search-and-rescue teams.
We’re looking for passionate innovators eager to shape the future of the Defense industry. If you’re mission-driven to globally collaborate on life-saving solutions, we invite you to explore our current opportunities.
#TeledyneFLIRDefenseJobs
Job Summary:
Teledyne FLIR Defense is seeking a highly talented team member to provide unmanned systems (such as SkyRaider and Rogue 1) customer focused training. The position will assist with product testing and validation, and provide technical field support for Teledyne FLIR’s customers on a global scale. We are seeking a technically proficient candidate that has great leadership skills and an ability to train and coach others to fly, operate, and maintain the world’s best unmanned systems. This job will conduct technical training courses (in both classroom lectures and laboratory sessions) for customers and/or employees on the use of our multiple unmanned systems in complex situations. The role will interact with customers and functional organizations to develop specifications for course contents, and will follow up to determine applicability of course material. This person will prepare lesson plans from engineering documentation and field service requirements or software documentation. The job will also work with engineering, technical support, and manufacturing to ensure that course material reflects current product features.
Primary Duties & Responsibilities:
• Develop, maintain and teach both formal and on-the-job training for our customers.
• Provide technical field support of company products; resolve maintenance and operational issues and follow through to make sure customers have what they need to stay operational.
• Aid the customer in troubleshooting procedures for the system and network/communications hardware.
• Provide customer demonstrations and support to the business development team.
• Interpret technical documents and monitor product performance, analyze technical data and evaluating maintenance procedures.
• Provide feedback to Teledyne FLIR Engineers for feature requests and product improvement.
• Collaborate with inter-company organizations to isolate equipment problems not detected by diagnostics and standard documentation.
• Provide customer service support by responding to all incoming calls and correspondence, basic troubleshooting and redirection (if required).
Job Qualifications:
• Able and willing to deploy/travel on potentially short notice 50% -75% to a variety of locations (both domestic and international) for a variety of durations to meet customer needs and statement of work.
• 2-3+ years of focused experience in a professional service/training role with a medium to highly technical product.
• Operational experience with US DoD as an unmanned systems operator preferred.
• Instructor experience, ideally with delivering military, commercial or general aviation curricula preferred.
• Certified DoD sUAS Master Trainer through a DoD sponsored schoolhouse considered an asset.
• Strong interpersonal, training/customer support and writing skills required.
• Software test or system validation and verification experience considered an asset.
• Proven abilities to perform under stress and to effectively multi-task without sacrificing quality output.
• Ability to operate independently and interface with all levels of customer organizations.
• Capable of concise reporting and remote communications.
• Demonstrated working knowledge of Wireless Communications.
• Ability to obtain an FAA Part 107 Certification.
• Eligible for Top Secret/SCI clearance.
Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.
#FLIR
Salary Range:
$93,500.00-$125,950.000
Pay Transparency
The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
You may not realize it, but Teledyne enables many of the products and services you use every day .
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
