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As a Technical Service Representative, you will provide on-site support, leadership, and customized solutions for new and existing products for multiple regional PPG coil coating customers, travelling within your region for new launches, resolutions, updates, and customer support. You will provide assistance in application of PPG products on coil lines and their associated technology and related products.
You will work with and interact with multiple PPG teams to facilitate successful line runs of products at customer accounts, run lab trials, collect data critical to decision making, and advise customers as well as PPG production, operations, and R&D.
This is an exciting opportunity to work on multiple projects in an ever-changing industry!
PPG Offers excellent benefits including Medical, Dental, Vision, PTO, 401k, additional retirement benefits, education reimbursement, travel, and career growth!
Responsibilities:
• Investigation and reporting of a paint code and production lot history.
• Primary work includes producing paint samples, applying paint samples onto desired substrates per formulation and technology guidelines and evaluating properties of both wet and dried paint samples.
• Conduct experimental work (coatings formulation, application, testing) under direction of a chemist, engineer, supervisor or technical service rep.
• Understand functionality of a wide array of laboratory equipment and troubleshoot equipment when necessary.
• Adhere to project timelines and goals, determined by chemist, engineer and/or supervisors.
• Communicate results to stakeholders and actively contribute ideas in a team environment, observes unusual results and suggests possible root causes.
• Guide new products from lab into production working closely with Manufacturing and/or related areas.
• Document laboratory testing results accurately and in an organized fashion.
• Ensure recordkeeping through written/verbal summaries, demonstrating coatings terminology.
• Track properly label panels and wet samples and associate with laboratory results.
• Travel to customers for trial validation of new product formulations.
Qualifications:
• HS Diploma or equivalent required. BA/BS in business, engineering, or related is desirable.
• 3+ years of relevant experience and a demonstrated track record in paint/coatings/chemicals or coiled manufacturing desirable.
• Business sense or similar capability to lead projects and understand how they affect customers and PPG.
• Basic understanding Chemistry and Algebra; strong ability to track data in Excel or similar and to interpret into real-world information.
• Microsoft Office suite, Oracle, SAP, or similar ERP experience is desirable.
• Must be able to follow processes, communicate effectively with customers and PPG stakeholders, and demonstrate effectiveness of new ideas (both yours and PPG), products, and technologies.
• Travel 25-75% domestically.
PPG: We protect and beautify the world.
At PPG, we work every day to develop and deliver the paints, coatings and materials that our customers have trusted for more than 130 years. Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
Why join us:
With PPG, you will find meaning in your work every day, and engage in opportunities that will shape you, personally and professionally.
• Your personal strengths will empower you to succeed and make an impact from day one.
• You will be inspired to learn and grow, and to get the support you need to identify and achieve your boldest career aspirations.
• Your passion to excel will be fueled by your connection to world-class partners, industry experts, the best and brightest colleagues, and future forward technologies.
• Your contributions will not only meet the challenges of our global customers, but help theme propel their industries forward.
• You will be welcomed into a culture where everyone’s ideas and contributions are valued and encouraged.
Just like you, we are driven to make a difference in our world.
PPG prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a hair drug/toxins test and a background check.
PPG offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. PPG is an Equal Opportunity Employer. You may request a copy of PPG’s affirmative action plan by emailing ppgaap@ppg.com.
To read more about Equal Employment Opportunity please see attached links:
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
https://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
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PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
About us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday – everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
