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The Support Services Supervisor is responsible for daily operations for one or more departments within the forensic toxicology laboratory and oversees non-technical employees in the performance of low to moderate complexity laboratory tasks within a highly regulated SAMHSA-certified drug testing laboratory.
Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Team Leader to join our Forensic Toxicology team in Raritan, NJ. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: “Improving Health, Improving Lives”.
Work Schedule: Tuesday – Saturday 10:00 pm – 6:30 am
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Responsibilities:
• Supervise the day to day operations of the non-technical staff for the Distribution department
• Assist with preparation of laboratory specimens for analysis and testing
• Directly supervise, train, and mentor non-technical personnel of the department
• Monitor daily workflow in the lab and schedule adequate coverage
• Responsible for ensuring all shifts in the department are properly staffed
• Research and resolve any production errors while escalating when necessary
• Engage in continuous process and service level improvements
• Perform quality assurance checks to ensure efficiency and accuracy
• Prepare and maintain Quality Assurance records and documents
• Meet regularly with direct reports to provide coaching and feedback for their development
• Responsible for administering and managing policies and procedures
Requirements:
• High school diploma or equivalent
• Associates or Bachelor’s degree is a plus
• Previous relevant experience; preferably in a clinical laboratory
• Prior supervisory or leadership experience is a plus
• Prior distribution experience preferred
• Familiarity with laboratory operations as well as policies and procedures is preferred
• Strong computer skills and working knowledge of Microsoft Office
• Excellent communication skills; both written and verbal
• High level of attention to detail with strong organizational and prioritization skills
• Strong critical thinking skills with the ability to make decisions in a fast paced environment
• Ability to handle the physical requirements of the position
If you’re looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.
We encourage all to apply
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