Supervisor, Wire Transfer

About Working at Commerce

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn’t come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

Compensation Range
Annual Salary: $57,000.00 – $63,000.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this role is to oversee the daily operations, provide direct supervision, coaching, and mentoring of employees. Involves hands on training and development of employees. Ensures employees understand and adhere to all Bank policies. General management includes, participating in hiring, firing, promotions, and staffing. Manage Process Improvements, Tracking Budget Expenses; participate in some Strategic Planning and Dealing with Complex issues. Other responsibilities include risk management and performance management. Incumbent may attend outside seminars to keep abreast of industry changes.

Essential Functions
• Oversee department workflow and effectively communicate decisions, priorities, and relevant information to team members
• Provide guidance to employees on departmental projects/issues, coach and develop training plans, lead development conversations, and answer day-to-day questions for team members
• Monitor systems for recurring issues/complaints and recommends possible solutions
• Write and update business procedures
• Assist with training new and current employees on various wire transfer functions
• Provide support and participate in daily operations as needed
• Attend meetings and participate in training classes related to product(s), or as directed by management or the Bank
• Perform other duties as assigned

Knowledge, Skills & Abilities Required
• Strong knowledge in bank operations
• Ability to develop and coach team members with proven ability to achieve results through collaboration and teamwork
• Self-starter with strong decision-making skills and the ability to effectively communicate and interact with all levels of the company, clearly expressing ideas and concepts, both verbally and in writing
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook

Education & Experience
• Bachelor’s degree or equivalent combination of education and experience required
• 2+ years of bank operations required
• 1+ years leadership experience preferred
• **For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Supervisor, Wire Transfer job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $57,000to $63,000 annually. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.

Location: 811 Main St, Kansas City, Missouri 64105

Time Type:
Full time

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Tagged as: Supervisor