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POSITION SUMMARY:
Responsible for organizing, developing, and managing key Development Department initiatives (i.e., mutli-location projects & programs) by ensuring they are properly planned, structured, and resourced to meet the organizational goals and objectives of both brands; responsible for facilitating and executing remodels and various other capital projects including but not limited to multi-location market tests and system rollouts by directly managing internal/external professionals and contractors for both company-operated and franchise-operated projects while mentoring, supporting, and guiding franchise partners through their reimage, remodel, and capital projects; partnering with franchise operators to coach them through their project management, and ensuring compliance with departmental processes as well as brand image and operational standards the initiatives they are assigned to facilitate.
KEY DUTIES/RESPONSIBILITIES:
·Partners with franchise operators to ensure applicable development goals and standards are understood and achieved and to provide guidance, training, and expertise on project and program budget development, defining project level scope, evaluation of contractor qualification and selection; influences franchise operators to achieve sound solutions in project management and administration, schedule adherence, and budget controls. Facilitates site observations through the training and management of external project managers to ensure adherence to brand image and other prototypical standards. Responsible for evaluating and approving non-standard scope variations necessary to achieve the project goals.
·Partners with franchise business consultants and franchise operators to ensure initiative goals and standards are understood. Facilitates the necessary communication, resources, and consultation for alignment and adherence to program goals and objectives. Responsible for monitoring and tracking project milestones to verify projects remain on track and devises and implements solutions to re-establish alignment when projects get off track or are non-compliant with program guardrails.
·Directly develops and manages initiatives assigned from various corporate sponsors. Champions concepts and ideas and develops them into strategically aligned and actionable program/project rollouts. Provides leadership and support of initiatives through partnership with cross-functional departments. Tracks and provides updates to leadership and other stakeholders on program/project performance as well as corrective measures implemented to remain on track.
·Plans and oversees all phases of the projects they are assigned to manage. This includes defining the scope of work, project justification, development of installation procedures, establishing delivery/installation schedules in order to ensure minimal disruption to the restaurant. Solicits and manages the bid process; negotiates with contractors; and ensures all work is performed in accordance with contract documents, quality standards, and budgetary guidelines. Review contract documents and obtains final approval.
·Directly manages the timely completion of all assigned workload which may include but is not limited to reimages, remodels, enhancement projects, and other multi-site rollouts and tests through the strategic use of external consultants (i.e., architects, engineers, outside project managers) and contractors, ensuring project work scopes are properly developed, reviewed and executed, while managing to approved budgets within prescribed timelines.
·Instructs and guides professionals to ensure timely and cost-effective agency approvals, including: planning and zoning, design review, building and sign permits, and necessary variances to construct the most effective design. Ensures project document updates are timely and accurate and departmental key controls are maintained in the department’s on-line project management system; and, all construction administration and document schedules are met, including RFI approvals, pay requests, change order approvals, TI incentive releases, and close-out documents.
·Facilitates and conducts high level partnerships with other internal departments such as Architecture & Design, Construction, Facility Services, Company & Franchise Operations, Equipment Purchasing, Legal, Real Estate Assets, Accounting, Finance, etc. to ensure projects are properly aligned, scheduled, and completed to meet departmental objectives. Sources, qualifies, and trains approved consultants and contractors as needed; evaluates and provides regular performance feedback to internal and external business partners as well as franchise operators.
·Performs capital planning, forecasting, and review of initiative budgets, including financial planning and analysis of project expenditures and adherence to budgets to monitor, analyze, and course correct for unforeseen variances.
·Performs other related duties, tasks and responsibilities as required, assigned and directed.
QUALIFICATIONS:
Education – Bachelor’s degree or equivalent required in Building Construction, Construction Management, Project Management, Industrial Engineering, or related studies. PMP or other related professional certifications or licenses preferred.
Experience – Minimum of 10 years of retail construction or project management experience as described below, including at least 7+ years of owner-representative/corporate construction or project management. Previous experience required in the development, construction or project management of fast casual, QSR, other Drive-Thru related restaurant concepts or fueling station with convenience store facilities; national brands preferred.
Skills/Knowledge/Abilities – Strong oral and written English communication, project management, negotiation, leadership and organization skills. Advanced skill level of MS Office products such as Excel and Power Point, 3rd party project or construction management software is preferred. Proficient knowledge of project management methodologies. Experience with Lucernex project management software preferred but not required. Demonstrates integrity and ethical behavior.
Physical Requirements – This is a position that can work remotely from home or be based at the corporate office. Ability to speak and hear clearly in person and on the telephone. Ability to travel approximately 20-40% of time to restaurant sites and other locations as business needs require. Ability to operate a computer keyboard.
REASONABLE ACCOMMODATION:
Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
The range for this position is $102,800 – $146,400 and is based on an employee located at our corporate headquarters in San Diego. If the candidate is hired in a different city to work remote, we will apply a geographic pay differential based on the cost of labor in the market in which the employee resides.
