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Introduction
Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.
Ouro’s flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations.
Since Ouro’s founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com.
Job Title
Senior Project Manager
Summary/Objective
The role of the Senior Project Manager is to plan, execute, and deliver complex projects according to strict deadlines and within budget while delivering project objectives. This includes planning, executing, and controlling project management activities including scope management, requirements management, communication management, issue and risk management, and budget and resource management, internally & externally. This role also requires close work with senior management, steering committees, and other project managers to steer projects and business organizations toward achieving intended business results.
Key Responsibilities
• Direct, manage and implement multiple, simultaneous, complex projects from Kick-off to delivery & closure.
• Define and document project scope, goals and other key deliverables that support business goals in collaboration with senior management, teams and stakeholders.
• Identify and manage project dependencies, risks, issues, assumptions and critical paths.
• Create project-based communications (i.e., minutes, status, informational materials) and distribute information as appropriate.
• Ensure all project artifacts are delivered on time within scope and budget.
• Ability to work independently, accept accountability and meet deadlines.
• Make data driven decisions across the project life cycle.
• Collaborate with project managers, technology partners and key stakeholders to define next steps and develop solutions when issues arise.
• Establish and consistently maintain expectations with team members and other stakeholders.
• Personally and proactively deliver difficult/urgent/controversial messages to key stakeholders before mass communication is distributed.
• Mentor and coach team members, fostering a culture of growth, collaboration, and excellence.
• Develop and sustain cooperative working relationships with immediate team members.
• Lead proactively and passionately while practicing and fostering respectful interaction, transparency and accountability
• Manage projects that have an impact on several domains within the organization such as marketing, legal, customer service etc.
• Conducts resource planning, budget forecasting & development, change control in order to deliver the planned project.
• Champion best practices in project management, continuously improving process and methodologies to optimize efficiency and quality.
Required Skills & Qualifications
• Bachelor’s Degree in Business Administration, Computer Science, or Information Technology preferred
• 3-5 years of experience managing and successfully delivering mission critical projects
• Project Management experience using agile methodology
• Bi-lingual in Spanish strongly desired
• Expert level capability and understanding of project management and planning
• Expert facilitation, collaboration, communication and presentation skills
• Strong leadership and collaboration skills
• Expert customer focus, organizational agility and drive for results
• Expert ability to train others on utilizing standard and newly created processes
• Excellent analytical skills, critical thinking and problem solving skills
• Experience managing and delivering multiple, simultaneous, complex projects
• Experience operating in a fast paced, rapidly changing environment
• Comfortable wearing many hats and allowing the job description to fluctuate when needed
• Proficient with Google Suite & JIRA
• Experience working with external parties (ex: partners, vendors, customers, contractors, etc.)
• Knowledge of the financial services industry is an asset
• Project Management Professional (PMP) certification is an asset
