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Overview
Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of intelligent marketing automation, multichannel campaigns, CRM, and analytics tools.
We launched our Revenue Intelligence product and declared a bold goal – double the revenue of every business that chooses Intuit Mailchimp as their marketing platform. Leveraging the vast data assets from nearly 1 billion daily emails and 4.5 billion unique email addresses, along with Intuit’s extensive business and consumer data, Mailchimp aims to deliver unparalleled personalization capabilities. This includes segmenting audiences with precision and tailoring communications to individual customer needs, driving engagement, and revenue growth for SMBs. Building on Intuit’s decade-long investment in AI, Mailchimp seeks to integrate advanced AI and machine learning algorithms into its platform. This senior product manager will be at the center of building experiences that automate the generation of marketing insights and actions, making sophisticated marketing strategies accessible to SMBs without the need for in-house expertise.
What you’ll bring
• Experience launching ML/AI powered platforms.
• Strong influential leader of cross-functional teams
• Has a passion to seek a deep understanding of customer needs and turn that insight into a compelling vision and drivers to create solutions that solve important jobs for small businesses
• 3-5 years of Product Management work experience in a top tech company, MarTech company or innovative technology startup (or equivalent experience)
• Strong background working on solutions related to learning or digital experiences.
• Outstanding written and oral communication skills
• Strong execution and ability to drive work to completion
• Excellent organizational and teamwork skills
• Individuals with software engineering backgrounds are encouraged to apply
• Bachelor’s degree or equivalent from a top institution required, MBA a plus
How you will lead
• Build and own both high level roadmap and detailed delivery plans of AI/ML services for Intuit Mailchimp spanning predictive and generative AI
• Interact with customers across all business units and functional groups to understand pain points and collect requirements
• Use a data/metrics driven product development approach; define success criteria for roadmap items and demonstrate measurable impact on those success metrics
• Manage prioritization of strategic features and capabilities
• Evangelize products throughout the company and across varying levels of organization
• Lead cross-functional teams comprising of architects, data scientists, designers and engineers
• Influence key organization stakeholders and lead change
