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Title: Senio r Manager, Conferences Resource & Travel Management
Location: Stamford, CT or Irving, TX
About the role:
The primary focus of this role is to optimize the conference resource allocation and travel management process using a data-driven approach for the global Destination Conferences portfolio. This person will track and monitor conference requirements, proposed conference assignments for associates, and associate utilization to establish optimal staffing & travel levels across a complex global portfolio. This individual has responsibility for centralizing and summarizing all proposed conference staffing assignments to gain appropriate approval levels across stakeholders and leadership. It is important for this individual to learn the roles & responsibilities across all functional teams, while honing their leadership and management skills. This self-starter should continually seek opportunities for improvement to help the organization evolve and scale effectively in a changing environment.
This individual will effectively plan and project manage conference travel, keeping budget and travel guidelines in mind. Key stakeholders include all teams in Global Conferences and teams required for conference delivery including HR, IT, Global Security, etc. This individual will also partner with Corporate Travel & Expense, Financial Planning, and the Conferences Leadership teams.
What you will do:
• Oversee the review of proposed resource (staffing) & travel assignments across 40+ conferences globally.
• Manage a team of 2 – 3 associates, taking responsibility for your team’s growth & development. The team will be responsible for the resource & travel inbox, the creation and maintenance of all resource & travel tools used to determine conference staffing, and various cross-functional projects.
• Manage a global dashboard & resources of complex team assignments, with the ability to focus on individual associate travel volume, conference needs, and impact to budget.
• Drive efficiency and cost reductions across the global conferences portfolio by monitoring allocations against conference requirements.
• Collaborate with stakeholders across the Destination Conferences business to assess needs, evaluate opportunities, and identify solutions related to conference staff assignments.
• Streamline reporting to ensure accuracy to help drive decision-making.
• Track and manage all conference related travel including evaluations of in-region vs out of region support ratios.
• Manage the freelancer and agency support process, including finalizing staff numbers, confirming freelancer / agency assignments, acting as the main POC for freelancers, communicating scope of work with internal partners, and submitting invoices.
• Continuously refine the scope of this function to best adapt to business priorities and better equip leaders with the insights and reporting to understand their utilization rates to aid in their resource planning.
• Prioritize, improve, and manage multiple tasks in a data-driven, high-performance environment.
• Analyze conference allocation and utilization data with the ability to focus on team, region, and portfolio to identify trends and opportunities for future projections and resource requirements.
• Build presentations to summarize & present conference resourcing and travel related information, proposals, and processes, to senior leaders.
What you will need:
• Bachelor’s degree preferred.
• People management experience is required.
• 5-8 years’ experience in Travel Planning, Project Management, Consulting or Administration.
• Strong data & analytics skills to develop and monitor spreadsheets, dashboards, and reporting.
• Travel coordination and/or conference or event experience preferred.
• Exceptional collaboration skills with proven ability to build partnerships across lines of businesses.
• Strong executive presence.
• Excellent oral and written communication skills; demonstrated ability to speak/write clearly and persuasively.
• Ability to efficiently prioritize and plan work activities in a dynamic work environment.
• Consistent demonstration of integrity, collaboration, no-limits mindset, objectivity and delivering results.
• Fully competent in Microsoft Office Suite, especially Excel and PowerPoint.
• Curious and inquisitive with exceptional problem-solving skills.
• Ability to travel at least 1-2x per quarter (domestic & some international).
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Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work .
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 79,200 USD – 123,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com .
Job Requisition ID:90487
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