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Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.
Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Senior Field Technical Specialist – Cyto for Leica Biosystems is responsible to provide technical service and support on equipment within the company, ISO, FDA, and budgetary guidelines with the objectives of minimizing customer downtime and generating revenue opportunities for Leica. The position has a high-impact contribution to the company’s success by providing industry leading service to our customer base.
This position is part of the Field Service organization located in USA and will be fully remote. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.
You will be a part of the Pathology Imaging Specialist Team and report to the Regional Field Service Manager. If you thrive in a fast-paced, challenging role and want to work to build a world-class Field Service organization—read on.
In this role, you will have the opportunity to:
• Provide installation, applications and networking support, maintenance, and repair on assigned Leica Biosystems instruments.
• Product Specialist and/or Subject Matter Expert on one or more Product Lines handling on-site for escalations
• Document and complete service administration activities in a timely manner to comply with ISO, FDA, and Leica policies. Must possess strong time management skills and follow all published processes with limited supervision.
• Represent the company in a highly professional manner to instill confidence with current and prospective customers of Leica products to achieve high customer satisfaction.
• Achieve strategic goals and financial targets
The essential requirements of the job include:
• Associates Degree with Minimum 4 years of experience OR equivalent technical work experience (minimum 7 years). Four-year degree (Bachelor of Science) preferred
• 10 years’ experience diagnosing and repairing mechanical, electromechanical, electronic equipment and scientific instruments
• Experience mentoring colleagues in working environments
• Strong time management skills, must work independently, maintain an orderly workflow according to changing priorities, and maintain individual inventory and strong documentation skills
It would be a plus if you also possess previous experience in:
• Technical experience in the medical devices / lab instruments or related industry.
• Advanced computer knowledge
• Experience in a Cytogenomics lab environment
Travel:
• 70% – 90%
• Frequent overnight travel, often with short notice. Occasional international travel may be required.
• Must Possess a valid Driver’s license and meet fleet eligibility requirements
At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.
Physical demands While performing the duties of this job, the employee is occasionally required to walk, sit, stand, use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms; balance, stoop, bend, talk and hear.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• This position will require heavy travel by car and flying in and out of airports with possible long wait times.
The salary range for this role is $90,000 – $100,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
