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We’re hiring a Senior Business Systems Manager reporting to the VP of Business IT, Wholesale. Successful candidates are hands-on technologists with high business acumen; experience in recognizing business needs, designing, developing and launching technology solutions. Activities include gathering and compiling user requirements, developing and analyzing data in support of business cases, projects and systems requirements, in addition to, delivering support, guidance and software configurations ensure efficient and effective utilization of software programs. This position is based in Waltham, MA office.
For over 75 years Global Partners has been delivering the energy, products, and services that make life better. We’ve also successfully developed community integrated convenience stores where we are transforming the customer experience and rethinking what it means to lead as an adaptive energy distribution company. This is a source of pride and frankly we don’t plan on stopping. With our recent game changers such as Alltown Fresh Gourmet Market and Renewable Diesel Fuel, we are looking to continue responsible and innovative growth. From design, supply, and tech we’re looking for people to contribute to our company’s direction. Global Partners is a great opportunity for those looking to develop their career with a longstanding company motivated by what’s next.
The Types of “Energy” You Bring
• Excellent interpersonal skills in areas such as teamwork and facilitation.
• Strong written, verbal communication and presentation skills.
• Strong management skills
“Gauges” of Responsibility
Management
• Oversees a team responsible for gathering business requirements and conducting needs assessments
• Ensuring team activities in IT solutions that support business objectives
• Review specifications, statements of work, project plans prior to kick off
Project Management
• Define project scope, deliverables, timelines and resources that support business goals in collaboration with senior management and stakeholders.
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary, communicate changes to project team and stakeholders.
System Analysis, Development & Support
• Configure scripts, applications and workflows to create new or enhance functionality.
• Collaborate in the design, development and deployment of applications and enhancements.
• Work with peers, clients and 3rd parties in resolving software problems.
• Provide end-user support, release/upgrade management, testing, and user training.
• Create user documentation, data interface design, data migration and reconciliation
• Provide orientation and training to end users for all modified and new systems.
Business Analysis
• This position will focus on the role and the adoption and support of new technologies at Global
• Review and analyze the effectiveness and efficiency of existing systems and business process
• Ensure all system control processes are followed and compliant with corporate policies.
• Support solution design sessions enhance business processes and operations.
• Create process models, specifications, diagrams and charts to translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
“Fuel” for You
• Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
• Health + Wellness – Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
• The Road Ahead – We offer 401k and a match component!
• Professional Development – We provide tuition reimbursement; this benefit is offered after 6 months of service.
• Give Back! We believe in community support. We know everyone gives in their own way, that’s why we offer paid volunteer time-off to you to help an organization of your choice.
The GPS of our Interview Process
• First thing first, if you’re interested in the role, please apply.
• A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact you.
• We conduct “in-person” (ZOOM) interviews and provide additional interview information or other items needed at that time.
QUALIFICATIONS
• 10+ years’ managing and supporting an ETRM system. (Examples: RightAngle, endur, allegro)
• 5+ years’ experience with coordinating and overseeing client deliverable products, including functional and/or technical specification and authoring documents and briefings
• A forward-looking, run to the work, problems are opportunities mentality
• Demonstrable knowledge of rational databases such as SQL and Oracle
• Experience with coordinating and overseeing client deliverable products, including functional and/or technical specification and authoring documents and briefings
• Outstanding Customer service & communication skills
• Minimum 5 years working in a company with greater than 500 employees
• Experience with IT Audit/Sarbanes-Oxley/Cyber Security compliance, a plus
Education Requirement
• Required: Bachelor’s Degree from an accredited College or University
• Preferred: Certifications in one or more of the following disciplines: ITIL, Six Sigma, Project Management, Business Analysis, Application or Infrastructure Design, Development, Administration or Support
Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don’t check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don’t meet every point on the job description. We’d love to hear from you.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.
