Security Technology Manager at Ascend Wellness in Remote Fulltime

Join AWH, a leading cannabis company shaping the industry’s future. As a Security Technology Manager, you’ll drive innovation and support cutting-edge security systems for our retail and cultivation spaces. Be part of a diverse team, fostering inclusivity and delivering unparalleled customer experiences. Elevate your career with AWH today.
Summarize by CVGorilla
AWH is a vertically integrated cannabis cultivator, processor, and dispensary operator with assets in Illinois, Massachusetts, Michigan, New Jersey, and Ohio. We seek to foster a robust and inclusive cannabis organization through providing a premium, unmatched customer-focused retail experience and producing quality and mindfully created cannabis products. Our goal is to build a world class team that will continue our mission of helping to shape the future of cannabis and bettering our customers life with cannabis. How will we achieve this? By offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we scale continuously. WHY AWH? Our people are our greatest asset. Our teams are comprised of a group of skilled and passionate professionals and partners from a diverse range of fields. We believe in not only building a diverse team but creating a space where ALL feel welcome and training our leaders to not only be inclusive themselves but to inspire their teams to be the same. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, national origin, age or disability. We believe in providing competitive compensation, quality benefits and a work environment that fosters creativity, hard work and leverage every one of our employees’ unique skills while giving them what it takes to advance those said skills and learn new ones. We sweat the details to ensure our teams are confident and excited to provide best in class service to our customers and communities we serve. JOB SUMMARY The Manager, Security Technology will assist in selection, implementation, and support of security systems in retail and cultivation operations. Security systems include camera, NVR, and cloud video storage; door access control; alarm and intrusion detection systems. Ideally, the candidate will be inspired by a fast-paced culture and have a high level of comfort in ownership of multi-state security technology. PRIMARY RESPONSIBILITIES Act as the lead security system administrator in solving Level 2 incidents from user and client-base by prioritizing such work and resolving efficiently and completely. Act as the lead systems administrator in handling user administration requests on the company security systems. Work effectively and collaboratively with other technology teams to implement security systems. Deliver an efficient response to the user-base and reinforce the customer focus of the Technology Team. Perform hands-on configuration of security systems. Maintain an up-to-date understanding of regulatory requirements as it relates to security systems. Design, configure, test, and implement appropriate security systems. Document processes to include but not limited to – project management reporting, asset management, accomplishments report, procedures, activity checklist, and help desk incident reporting. Perform accurate maintenance of systems change logs so that there is an audit trail in the event of system failures. Perform configuration work to include patching, upgrades and HW / SW installations as required. Serve as primary contact for security system vendors and implementation resources. Be on-call, work irregular hours, and travel (max 50%) as required. JOB REQUIREMENTS Bachelor’s Degree in Computer Science. Will accept a combination of relevant work experience, courses, and certifications. Minimum three years’ business experience with security technology including door access and camera systems. Experience implementing security technology in the cannabis industry strongly desired. Ability to work independently on a team, and a virtual team. Ability to be on-call, work irregular hours, and travel (max 50%) as required.Salary Range:$150K — $200KMinimum QualificationSystems Architecture & Engineering, IT Security, Technology ManagementEstimated Salary: $20 to $28 per hour based on qualifications.