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Description
Want to be a part of the most audacious and * radically EXCELLENT* Paint, Hardware & Decorating Retailer in the Country? Join our amazing team where you are not only a part of growing company but also a family! The JC Licht family where everyone is equally important.
We are currently looking for a passionate and dedicated individual to join our team as a Sales Associate and Delivery Driver in our Aurora location. If you are looking for a work environment that encourages personal growth, responsibility and a shared vision for providing incredible customer service, then JC Licht wants you!
Essential Duties And Responsibilities
• Assist all customers in a professional and timely manner upon them entering the retail store.
• Answer customer telephone calls promptly and in an appropriate manner per company guidelines.
• Provide knowledgeable assistance to customers with all product lines and services offered by the retail store.
• Assist store managers with outside sales calls when necessary.
• Determine a customer’s needs by asking questions and listening to the customer’s response.
• Suggestively sell additional merchandise to the customer assisting the customer in completing their projects.
• Actively participate in all provided training programs offered by the retail store.
• Maintain merchandising standards established by store managers and /or operational managers including product display sand promotional displays etc.
• Actively participate in store activities including stocking shelves, carrying merchandise out for the customer.
• Present a professional, neat appearance, maintain a good attendance record and arrive to work at the scheduled time.
• Participate in all daily housekeeping responsibilities that include interior/exterior maintenance, product organization, etc.
• Adhere to all company policies and procedures outlined in the retail employee handbook.
• Process all Sales transactions in a timely and accurate manner adhering to all operational procedures concerning transactions.
• Accurately complete all opening and closing procedures.
• Verifies load against shipping papers.
• Drives van to destination.
• Collects payment for goods delivered and for delivery charges.
• Responsible for proper handling of product to minimize damage to products.
• Responsible for maintaining positive customer relations and involving management to resolve customer issues.
• Maintains van log according to state and federal regulations.
• Maintains telephone or radio contact with supervisor to receive delivery instructions.
• Loads and unloads van.
• Inspects van equipment and supplies such as tires, lights, brakes, gas, oil, and water.
• Performs emergency roadside repairs such as changing tires, installing light bulbs, fuses, tire chains, and spark plugs.
• Maintains a neat appearance at all times while on the job.
• Other duties as assigned.
Benefits (available To Employees Averaging 30 Hours a Week)
Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Accounts & Flexible Spending Accounts
401(k) with Matching
Employee Assistance Program
Voluntary Short Term & Long Term Disability
Voluntary Life insurance, Accident Insurance & Critical Care
Paid Training
Paid Holidays and Time Off
Referral program
Employee discount
Bonus Plans
Requirements
• High School Diploma or equivalent work experience.
• Must have a Valid Driver’s License
• Must have an MVR (Motor Vehicle Report) within established company guidelines.
• Previous product delivery experience preferred.
• Ability to lift, load, unload and move products weighing up to 75lbs.
• Ability to safely operate job related equipment (i.e. hand truck)
• Good Verbal and written communications
• Good customer service skills.
