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JOB SUMMARY
This position is located in the Oklahoma City Operations Division of EMBARK. Essential job functions: Supervisory work that involves dispatching, directing and monitoring of buses and bus operators. This position is responsible for monitoring bus operators for violations of EMBARK policies, and city and state traffic laws, investigation of accidents involving EMBARK vehicles, incidents and injury cases, responding to street problems or disputes involving EMBARK vehicles, property and/or bus operators and ensuring that all necessary employee paperwork is completed and submitted in a timely fashion. Must be capable of operating bus when called upon in emergency situations. Will be required to perform dispatch functions on an as needed basis. Work is performed independently, and Manager reviews work product through conferences, staff meetings, reports and observations of work. Required to make on-site, instantaneous decisions affecting the Authority.
Salary $64,839.20 to $99,085.10 annually
UNITY BILL
This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., 427.1 et seq., (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license.
VETERANS PREFERENCE
A five-point preference will be awarded on the initial scored selection process for honorably discharged veterans of the United States Armed Forces. Qualified applicants must submit a copy of their DD Form 214 indicating discharge type/character of service in person, mail, or fax at 405-316-3346.
JOB REQUIREMENTS
• Skill in communicating verbal and in writing using tact and diplomacy in dealing with subordinates and the general public.
• Ability to successfully complete new and on-going training in the development and proficiency of supervisory skills and new software programs and apply skills learned when performing job duties.
• Skill in evaluating current programs and recommending improvements.
• Ability to effectively plan, organize and direct the work of others.
• Willingness and ability to learn new computer software programs.
• Willingness and ability to learn, administer, and document appropriate employee counseling and discipline.
• Ability to remain calm and exercise sound judgment when addressing stressful or emergency situations that may arise with employees or the general public.
• Ability to follow complex oral or written instructions.
• Willingness to enforce COTPA policies and safety regulations.
• Possess a valid Oklahoma Commercial Driver’s License (Class B) with a Passenger (P) endorsement no later than 30 days form the date of employment.
• Must be capable of functioning either in relief or for a full shift as the Dispatcher/Scheduler for both Fixed Route and Para-Transit Services.
• Ability to comply with strict attendance policies.
• Ensure that all necessary paperwork is completed correctly and submitted in a timely fashion.
• Knowledge of the geography of the city and the names and locations of streets.
• Ability to maintain confidential information.
DEPARTMENTAL PREFERENCES
• Experience in dispatching and the use of a personal computer utilizing Microsoft Office Suite Applications
WORKING CONDITIONS
• Exposure to dust, fumes. gases, noise and unfavorable weather conditions.
• Frequently indoors, subject to sitting, standing, walking, or using a telephone for extended periods of time.
• May be exposed to heat, cold, humidity, rain, etc., when conducting accident investigations.
• Work hours may involve early mornings. late nights and weekends and/or split shifts.
PHYSICAL REQUIREMENTS
• Must be able to use both hands and both feet concurrently.
• Must be ambulatory in order to reach parked vehicle in a garage yard from Operations office and to investigate accidents on site.
• Must have the ability on a routine basis to bend, stoop, twist, reach and climb less than 6 stairs and occasionally lift objects weighing less than 10 pounds.
• Ability to hear and speak clearly and distinctly in English on the telephone, radio and in person.
• Manual and finger dexterity to operate office equipment.
• Must be able to sit for periods up to 1 1/2 hours with only a very short break.NOTE: Successful applicant will be required to pass a Department of Transportation physical examination that will include a drug screen.
NOTE: Three or more moving traffic violation convictions (excluding parking tickets) within the last two years may be disqualifying where the position requires the operation of a COTPA vehicle.
NOTE TO FORMER EMPLOYEES: To participate in any selection process, former employees must be eligible for rehire. If you are unsure of your rehire status, please contact the EMBARK Human Resource Department at (405) 297-1558. If your rehire status has been coded “Not Eligible, ” “Eligible 3,” or “Conditional” you will need to request a review of your rehire status.
NOTE: EMBARK will conduct a background check investigation/verification. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.
NOTE: Applicants will be provided a copy of EMBARK’s Substance Abuse Policy upon conditional offer and acceptance of the position and prior to being directed for a health screen/physical examination and drug test.
Application Guidelines:
• Applicants must provide a minimum of 3 years of employment history including reason for leaving.
• Applicants must provide an explanation for all gaps in employment history.
• Applicants must provide contact information for current and previous employers.
AN EQUAL OPPORTUNITY EMPLOYER
If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling 405-297-1588.
EMABRK is an equal opportunity employer and values diversity and inclusion.
The EMBARK will not discriminate against any applicant or employee because of race, color, creed, national origin, ethnicity, religion, sex (to include sexual orientation and gender identity and/or expression), age, genetic information, disability or political affiliation.
For more than 50 years, EMBARK has offered safe, reliable transportation for the citizens and visitors of Oklahoma City. Beginning with just 18 buses in 1966, we’ve grown to into a robust transit system that includes streetcars, river cruises, parking garages and more.
As an industry leader in public transportation and more importantly, as the place where you choose to work, you need to know the keys to be successful during your career with EMBARK.
EMBARK’s vision is to provide “world class transportation accessible to all, and all want to access it.”
With a clear picture of our destination through our Vision and Mission, our Core 4 Values – be safe, be there, be open and be kind act as our compass. Living into our values guides our decisions and ensure we stay on course.
In all that we do, we focus on three key audiences – our employees, our customers and our board – to create a great place to work, enhance the status, use and understanding of our services, and preserve confidence in what we do with key stakeholders.
No matter what position you are applying for, our team members help is essential to the success of EMBARK. Each team member is integral to the success of our organization and we couldn’t do it without you.
Whether we’re creating an inclusive and empowering work environment, improving our customers’ experiences or cultivating strong relationships with key stakeholders, our Vision, Mission, and Values will help guide you to decide if EMBARK is the right organization for you.
Oklahoma City is one of the fastest-growing metros in the United States and is the 20th largest city in the nation. For nearly two decades our residents have continually invested in our community to make it a place people can find belonging, visit and call home. Our employees are at the heart of those investments-delivering essential services our residents expect and creating a strong and thriving city for all people.
