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Overview
Hello humankindness
St. Joseph’s Hospital and Medical Center is a 571 bed non-profit facility providing quality health care to patients and communities in and around Phoenix, Arizona. We are part of CommonSpirit Health which operates 139 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S. residents.
If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.
For the health of our community … we are proud to be a tobacco-free campus.
Responsibilities
The Clinical Program Specialist is a member of the team responsible for coordination of the clinical process from patient referral, evaluation, acceptance, treatment and follow-up. Incumbent serves as a resource to staff and multi-disciplinary team and community caring for program patients.
• Demonstrates knowledge and skills in the care of patients from adolescent to adult, and will play a role in the holistic evaluation of patient(s).
• Skills in the area of critical thinking, interpersonal communication, conflict management, problem solving, autonomy and decision-making are highly desirable.
• Maintains program compliance and QAPI. Complies with regulatory, governing and other external agencies requirements in the area of quality, data reporting, accreditation surveys, and inspections.
• Complies with all state and federal regulations.
• Complies with all policies, procedures and standards to ensure consistent application and effective operations.
• In collaboration with the program Medical Director and administrator, provides for timely data input and management.
• Assists in developing policies and procedures, order sets and pathways to improve overall quality of care and program development.
• After hours and weekends required to meet patient and program needs.
• On call duties as assigned.
Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000.
Qualifications
Minimum:
Nursing degree.
Three years experience with patients in a related setting and/or three years experience in an intensive care, acute care, telemetry or medical/ surgical setting.
Working knowledge of regulatory compliance and survey processes.
Joint Commission and CMS standards.
Working knowledge of QAPI process.
Strong verbal, written communication skills.
Proficient computer skills.
Performance improvement tools and methodologies such as PDCA, Six Sigma, Lean, etc.
Current Arizona RN license (or compact state).
Preferred:
BSN
Critical care/cardiothoracic experience.
Program Management/Development.
