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Revenue Cycle & SME Analyst Remote Fulltime
Join AdventHealth Corporate for a fulfilling career in Revenue Cycle and System Expertise. Be part of a supportive community enhancing holistic wellbeing. Utilize your skills to drive operational efficiency and innovation. Contribute to meaningful projects, growth, and collaboration. Apply now to make a valuable impact and grow professionally.
Summarize by CVGorilla
AdventHealth CorporateAll the benefits and perks you need for you and your family:· Benefits from Day One· Career Development· Whole Person Wellbeing Resources· Mental Health Resources and SupportOur promise to you:Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.Shift : Full-time; Monday – FridayJob Location : RemoteThe role you’ll contribute:The Revenue Cycle and System Subject Matter Expert (“SME”) Analyst supports the operations of the Process Improvement and Business Support team by acting as an intermediary between Revenue Cycle teams and support teams to help translate Revenue Cycle operational needs to technical requirements and evaluate feasibility of technology projects for all AdventHealth acute operations. The Revenue Cycle and System SMEs Analyst performs as a subject matter expert of Revenue Cycle Systems through comprehensive understanding of Revenue Cycle operational workflows combined with an understanding of technical capabilities. This role involves extensive collaboration with other Process Improvement and Business Support functional areas, including but not limited to Analytics, Automation, Vendor Management, and Project Management teams. The Revenue Cycle and System SMEs Analyst will adhere to AdventHealth Corporate Compliance standards, as well as rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.The value that you bring to the team:Collaborates with teams across end to end Revenue Cycle functional areas to help translate Revenue Cycle operational and business requirements to system technical requirementsProvides ongoing SME support to guide complex technology initiatives for software applications utilized by Revenue Cycle functional area departments and recommends the best usage of systems and technologies to accomplish operational goals and drive process efficienciesAssists with implementation and testing of Revenue Cycle applications by ensuring automations, dashboards, and other applications provide accurate and usable data through ongoing testing and communication with Revenue Cycle functional areas to increase effectivenessIdentifies opportunities and provides actionable recommendations for process improvement in support of strategic initiatives as they pertain to Revenue Cycle business systems and applications and their ongoing usage throughout the Revenue Cycle; relays findings and recommended action plan with the Revenue Cycle and System SMEs leadershipConducts or leads periodic system issue reviews and works with department leadership and IT to implement changes needed to resolve issuesCollaborates with the Project Management team to provide technical SME support during the design and execution of strategic Revenue Cycle initiatives by evaluating feasibility of projects and translating operational requirements into technical specifications as neededSupports the Automation team in the development of business cases to quantify automation opportunities by time saved and financial or strategic impact; keeps an ongoing roster of use cases and works with Revenue Cycle and executive leadership to prioritize Automation development. Supports automation team by developing the Process Design Documents (PDD) for prioritized initiativesCollaborates with the Vendor Management team to address current state pain points and priorities for each Revenue Cycle functional area as it relates to Revenue Cycle systems; serves as a SME to Revenue Cycle operations for all third-party applications assessment, integration, and workflow managementLiaises with Revenue Cycle functional areas and the Analytics team, providing detailed technical specifications for actionable data, metrics, and dashboards; communicates nuances in specifications, highlighting operational impacts, to Revenue Cycle teamsParticipates in relevant ongoing Revenue Cycle and software trainings to keep up to date on functional area workflows and technology capabilities; ensures that current trends and leading practices are being incorporated across all AdventHealth Revenue Cycle systems and applicationsCollaborates with the Education and Quality Audit teams to assess trends and performs root cause analysis on key pain points. Recommends process and technology enhancements to drive process and financial performanceThe expertise and experiences you’ll need to succeed :· Three (3) years of working experience in Revenue Cycle Operations OR Bachelor’s degree in business, healthcare, or related field with one (1) year working experience in Revenue Cycle Operations· Deep understanding of operational process and workflows across the front, middle, and/or back-end Revenue Cycle· Deep understanding of Epic applications, Revenue Cycle specific tools, technologies, and vendors leveraged by AdventHealth, their capabilities, data structure, and relation with other applications· Exceptional problem-solving· Understanding of HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature (as needed to perform duties)· Proficient in MS Office (Word, Excel, PowerPoint, Visio, Outlook, etc.)Preferred Qualifications :· Bachelor’s degree in business, healthcare, or related field· Experience documenting workflow design and/or creating technical specifications· Experience managing projects and/or Six Sigma Lean Training· Experience coordinating Revenue Cycle system updates and/or system implementation· Epic Certification in at least 1 major Epic ModuleThis facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.Category: Patient Financial ServicesOrganization: AdventHealth CorporateSchedule: Full-timeShift: 1 – DayReq ID: 24017518We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
