Overview
The RN Triage position is responsible for conducting triage assessments for patients by seeking advice and medicalservices and assists in determining predictable healthcare needs of patients in a community healthcare center setting
Responsibilities
Provides telephone and walk-in triage to patients seeking advice and medical services and advises andinstructs patients on proper health care after assessing the urgency of symptoms or complaints as perprotocols. Provides direct nursing care to patients and distributes medications and treatments according to acceptedstandards of care. Completes order corrections on diagnostics and referrals within scope Teaches and counsels patients and families concerning health assessment and care including prevention ofdisease, disability, hygiene and health maintenance. Participates in the identification of patient needs for referral to resources that facilitate the continuity of care. Accurately and completely reports and documents status, care rendered, response to care, provider orders,contacts with patient and/or other healthcare providers. Accurately and completely performs patient follow-up activities including abnormal lab and diagnostics, referralsand call backs. Participates in the orientation of new employees. Participate in quality assurance activities and attends mandatory meetings. Perform other duties as assigned.
Knowledge/Skills/Abilities
Knowledge of all activities associated with the delivery of quality nursing practices and duties assigned to thisrole. Maintain knowledge of current regulatory requirements for The Joint Commission and other state and federalprograms. High level of skill at building relationships and providing excellent customer service. High level of skill in managing multiple nursing activities at once. Skill in medical record review and data abstraction. Skill in use of computer software in order to enter data, review for accuracy, and create reports. Strong attention to detail and accuracy. Excellent verbal and written communication skills. Demonstrated knowledge of medical record review process and reporting. Extensive knowledge in quality improvement/assurance processes, procedures and guidelines. Extensive knowledge of current evidence‐based clinical treatment guidelines.
Qualifications
MINIMUM EDUCATION: Graduation from an accredited school of nursing.PREFERRED EDUCATION: BSNMINIMUM EXPERIENCE: 3 (three) years in nursingPREFERRED EXPERIENCE:REQUIRED CERTIFICATIONS/LICENSURE:1. Current Registered Nurse License for the State of Texas.2. Current healthcare provider Cardiopulmonary Resuscitation (CPR) course completion card and will be required to maintain a current CPR certification during employment.
Tagged as: Registered nurse