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The Quality department at our Vehicle Processing Centers strives to see that standards, processes, and policies are in place and implemented resulting in top quality vehicles delivered to our customers. The team works closely with production staff to evaluate quality concerns, investigate root cause and find solutions to improve and ensure a quality product.
Quality Assurance Inspector must be knowledgeable and understand all vehicle & accessory quality standards and apply established audit processes in the production environment to identify quality concerns while maintaining production flow.
Responsibilities
• Understand & reinforce Quality Assurance standards and audit procedures.
• Inspect product, including base vehicle, installed accessories, and other added materials (ex: manuals and brochures).
• Audit processes, policies, and procedures both established by Toyota and SET.
• Communicate inspection and audit findings to appropriate parties.
• Through teamwork and collaboration, work closely with other Quality associates to ensure all areas are following process.
• Generate reports to effectively communicate with Toyota and parts suppliers that accurately identify quality concerns.
• Input and transfer data into multiple systems and applications.
• Provide support for quality hold activities (TMNA and SET).
Qualifications
• Quality mindset with the ability to make decisions regarding quality standards. Strong organizational skills required.
• Associate’s current quality scores should be no less than 100% of home shop expectation.
• Excellent attendance record with demonstrated reliability in the workplace.
• Experience in multiple departments/shops is preferred.
• Automotive Electrical, Mechanical and/or Production experience in service or vehicle maintenance preferred.
• ASE Certifications and/or College Degree preferred.
• Willingness to work overtime (weekdays or Saturdays) as needed and demonstrate flexibility in addressing job duties and assignments.
• Commitment to the organization and demonstrate initiative in following through on tasks.
• Strong problem solving, interpersonal skills and communication skills (verbal & written) to effectively communicate quality issues to associates about their work in a considerate and professional manner while maintaining positive relationships.
• Demonstrated ability to work independently, with little supervision and make educated decisions.
• Computer experience required to include intermediate experience in Microsoft Word & Excel.
• Ability to work outdoors, in non-climate-controlled environments and preparedness to adapt to changing weather conditions. Daily responsibilities include working on concrete and asphalt surfaces, standing and walking, full range of motion required to inspect and assess all types of vehicles.
• Valid driver’s license required; clean Motor Vehicle Record, ability to drive manual transmission vehicles preferred.
• Willingness to rotate between vehicle processing facilities in Jacksonville as needed. Overnight travel may be required on occasion.
Candidates must be willing/able to work at our Westlake or Talleyrand VPC
Monday – Friday / 6:00 am – 2:30 pm
Overtime will be scheduled based on production needs.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.
