Public Utilities Regulatory Analyst II Fulltime

NOTE: This message is intended for those interested applicants that have not participated in the exam for this position. The exam for this classification is currently offline. It is anticipated that it will be back online on 9/11/2024. If interested in this position, you may apply. You will need to participate and pass the exam prior to appointment to California State Service.

Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager – standard in-person interviews will still be offered if conditions permit.

The Communications and Water Policy (CWP) Branch within the Public Advocates Office is seeking a Public Utilities Regulatory Analyst II-I to join its Customer Programs team.

Under the direction from the Program and Project Supervisor, the analyst will participate in several proceedings and programs related to the communications industry. The analyst will conduct technical, analytical, and research to make evidence-based recommendations related to communications services, write comments on utility applications and Commission rulings, deliver presentations to staff and senior decision makers, testify at hearings, and represent the Public Advocates Office in various forums.

You will be part of project teams conducting research and analysis to support the Public Advocates Office policy development on communications services to protect California customers, including people with disabilities, low-income households and other disadvantaged and marginalized communities to advance social justice.

As the Commission continues to address access to essential communications services and other utility services, the analyst may be assigned work in other areas and branches, as needed.

The Customer Programs Section is currently working on a range of topics, including:
• Developing customer protections on communication services for people with disabilities, people who are incarcerated, low-income households and other disadvantaged and marginalized communities to advance social justice.
• Developing policy recommendations to close the digital divide and ensure safe and reliable phone and broadband services for all Californians.
• Participating in General Rate Cases (GRC) for Small Rural Telephone Companies to ensure customer protections of phone and broadband services in rural areas, developing just and reasonable rates for customers.
• Developing policy recommendations to achieve affordable broadband services, particularly for low-income customers in rural areas and increase broadband adoption.

Carrying out these functions includes, but is not limited to, the following:
• Developing and applying standard solutions, approaches and methodologies;
• Collecting, synthesizing, modeling, and analyzing data (quantitative and qualitative);
• Using spreadsheets and other quantitative tools;
• Developing evidence-based recommendations;
• Present research, analysis, findings, and recommendations orally and in writing;
• Write high-quality protests, testimony, and comments related to general rate cases, other proceedings (e.g., complaints, applications, investigations, rulemakings, workshops, and committee meetings), advice letters and other utility filings;
• Attend and represent the Public Advocates Office at intra-agency and inter-agency conferences, workshops, and public meetings concerning issues of utility rates and service, proposed new and federal regulations, public-purpose programs, and other related issues;
• Testify in evidential hearings.

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You will find additional information about the job in the Duty Statement .

Working Conditions

This advertisement is listed specifically for San Francisco (LA, SF, SAC) location. All identified locations will be considered as one candidate pool to fill these positions.
• Los Angeles location, please apply to JC# 446117
• Sacramento location, please apply to JC# 446114

Apply to only those location(s) in which you are willing to work.

This position requires travel.

Positions at the CPUC may be eligible for telework under Government Code 14200 for eligible applicants residing in California, and subject to meeting the telework eligibility criteria. Telework Policy CalHR

Prepare and submit a response for each question below. The SOQ should provide specific details and examples that clearly demonstrate how your training, experience, and education qualifies you for the position. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored. All information in the SOQ is subject to verification. The SOQ must be no smaller than 11-point Arial font, single-spaced, and no more than two pages.

Please write your SOQ to address the following three questions:
• Describe in detail your experience working on a team responsible for performing a challenging task or solving a challenging issue.
• Describe in detail, a situation where you had to defend your recommendation on a technical, financial, regulatory, or policy issue. In your response, address the following:
• Briefly provide background of the issue.
• Describe in detail your approach in addressing the issue
• What quantitative or qualitative analyses was used to drive your recommendation?
• What were the end results?
• Upon conclusion of your recommendation, What would you have done differently?
• Describe in detail, a project or assignment where you had to coordinate the work of others.

Tagged as: Analyst