Overview
Provide a concierge delivery of financial services through a superior level of hands-on contact to customers of the Bank. These clients are high income earners or high net worth clients. This is accomplished through customized credit, deposit, investment, insurance, and fiduciary solutions in a team dynamic.
Responsibilities
• Cross-train, lead and develop team of associates to promote maximum productivity, engagement, succession planning and overall contribution to strategic organizational goals.
• Coordinates entire credit approval process, including loan approval within lending authority for consumer and commercial relationships, including partnering with mortgage expert.
• Provide advice and guidance to subordinate officers on complex credit decisions.
• Service a loan portfolio, including credit and collateral exceptions and past dues
• Work with partner to provide deposit related solutions and other retail services to meet the needs of our clients
• Work with team to provide non-bank solutions to meet the clients needs: Planning, investments, insurance, and fiduciary services
• Coordinate the development of new private banking business and call on potential or existing customers to develop new business and promote company services and products
• Maintain professional community relations, including leadership roles, to increase the bank’s visibility and new business opportunities, and to further professional development
• Provide financial and banking advice and counseling through team to Trustmark’s “BEST” clients.
• Perform additional duties as assigned.
Qualifications
• Four-year college education or equivalent work experience.
• 7 years banking experience or related work experience to include previous lending experience
• Thorough knowledge of Private Banking and the bank financial products and services
• Knowledge of deposit and loan products, as well as bank policy
• Knowledge of document preparation and new accounts systems
• Thorough knowledge of negotiable instruments
• Complete understanding of the requirements of properly securing a loan
• Advanced knowledge of state and federal regulations and bank policies relating to credit
• Knowledge of sales principles
• Knowledge of intermediate investment strategies implemented by High net worth clients
• Knowledge of intermediate estate planning strategies implemented by High net worth clients
• Knowledge of intermediate insurance strategies implemented by High net worth clients
• Superior judgment in making loan decisions
• Experience dealing with sophisticated clientele
• Experience in recognizing and handling troubled loans and problem customers
• Thorough knowledge and understanding of loan and deposit debits and credits
• Strong analytical ability
• Advanced interpersonal skills
• Must possess effective verbal and written communication skills
• Proven ability to build relationships
• Customer contact and sales and service skills
• Ability to lead the work of others
• Ability to work with others
• Prefer degree in Finance, Accounting, Insurance, Business, related field, or equivalent experience
• Preferably commercial lending banking experience or related work
• Previous investment experience with 7, 63 or 66, and insurance licensure preferred
Tagged as: Relationship manager