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Requisition No: 830054
Agency: Agency for Persons with Disabilities
Working Title: PRE-ENROLLMENT SUPPORT COORDINATOR – 67053416
Pay Plan: Career Service
Position Number: 67053416
Salary: $34,680.00 – $37,64.00 Annually
Posting Closing Date: 07/01/2024
Total Compensation Estimator Tool
AGENCY FOR PERSONS WITH DISABILITIES
POSITION: Human Services Counselor III – Career Service
Working Title: Pre-Enrollment Support Coordinator
POSITION’S LOCATION: Suncoast – Fort Myers, FL
POSITION NUMBER: 67053416
OPEN COMPETITIVE OPPORTUNITY
• This is an ANTICIPATED VACANCY*
The Benefits of Working for the State of Florida
Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:
• Annual and Sick Leave.
• Paid Maternity and Parental Leave.
• Nine paid state holidays.
• One Personal Holiday each year.
• Employee Assistance Program (EAP).
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Tuition waiver.
• And more!
For a more complete list of benefits, visit www.mybenefits.myflorida.com.
The Difference You Will Make With APD
This position with APD will serve staff and management across the Agency.
Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.
How You Will Grow At APD
APD employees are expected to demonstrate Ideal Team Player qualities. Qualities include being humble, hungry, smart, respect, customer service, accountability, innovation, integrity, and teamwork.
In turn, team members are involved in essential and often complex projects while offering the opportunity to gain valuable experience.
SALARY RANGE
$34,680.00- $37,614.00 Annually $1,333.85 – $1,446.69 Bi-weekly
POSITION DETAILS
POSITION SUMMARY
This is a responsible professional position which provides support coordination to consumers with special needs, resulting from a developmental disability. Employees in this position maintain orderly client central records in the APD iConnect system, independently perform complex and detailed reviews of multiple documents, and complete multiple tasks related to the Pre-Enrollment Workstream often under tight timeframes and with limited supervision.
Essential Functions of the position are:
• Track and coordinate the Crisis Waiver Enrollment (CWE) requests. Update the client’s record in APD iConnect including the Crisis Identification Tool, Programs, Divisions, and Notes Tabs as needed.
• Facilitate the iBudget waiver enrollment process for Pre-Enrollment clients who have been approved to enroll on the waiver, complete the closure procedures for clients that meet the closure requirements following existing rules and operating procedures, and update and maintain the assigned clients’ central records in APD iConnect in accordance with the iConnect Case Management Manual.
• Create and update the short form support plan upon the client’s initial placement in Pre-Enrollment and the Annual Status Review Form annually thereafter. Consult with individuals and families to identify resources as well as finding and gaining access to natural support and community resources.
• Coordinate and monitor the delivery of APD funded supports and services through the Individual and Family Supports (IFS) program to ensure appropriate delivery of the service and the extent to which the services meet the individuals’ needs and expectations. Ensure IFS invoices are authorized and prepared within 5 working days of bills received or services approved, using systems and/or other technology for payment and in compliance with the mandatory requirements in Section 215.422, Florida Statutes and Chapter 3A-20, Federal Administration Code.
• Complete other related duties as assigned.
POSITION REQUIREMENTS
• High school diploma or its equivalent.
• Valid Driver’s License or other efficient means of transportation.
• At least two (2) years of experience in working with Developmental Disabilities/Mental Illness, or the principles and practices of one of the allied health field principles or one of the rehabilitative sciences.
• Experience in case management.
• Experience in customer service.
• Proficiency in English and Spanish (preferred).
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
• And proficiency in using databases, electronic files, and Microsoft Office Programs.
• Case management best practices.
Ability to:
• Plan, organize and coordinate work assignments.
• Communicate effectively verbally and in writing with clients and other agencies.
• Establish and maintain effective working relationships with others.
• Solve problems and make decisions.
• Represent the programs, policies, and procedures in an assertive and professional manner.
• Manage a complex case load.
• Work independently and as part of a team.
• Travel for work purposes.
• Multi-task and work under pressure.
Additional Information
PROFILE COMPLETION
Applicants must complete all fields in the Candidate Profile, including their work history with the month and year, to qualify for this position.
Responses to Qualifying Questions must be verifiable in the Candidate Profile, and “see resume” will not be considered an acceptable response.
Resumes and other documentation can be attached to provide additional information, but these will not replace the required completed Candidate Profile.
RETIREE NOTICE
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
DIRECT DEPOSIT PROGRAM
As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.
BACKGROUND SCREENING REQUIREMENT
It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.
No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.
Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.
APD only hires U.S. citizens, and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-verify). E-verify is a program that electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).
All applicants should complete the online application process. If assistance is needed to apply for this position, please call the people first service center at 1-877-562-7287.
Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
