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Overview
Your Career. Our Company. Together, We Grow.
At Southern Illinois Healthcare (SIH), we realize that in order to provide our surrounding communities with excellent care, we must begin by providing our employees with that same care and appreciation. We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees.
As a non-profit system of almost 4000 employees, we have won national acclaim for our cancer, cardiac, stroke, bariatric, breast imaging, and rehabilitation services.
Responsible for interviewing incoming patients, pre-registration, registration, and insurance verification to facilitate the registration process.
Responsibilities
• Safety
• Manages processes effectively in regard to employee/patient safety.
• Record Keeping
• Maintains all required records, reports, statistics, logs, files and other documents as required.
• Process Improvement
• Promotes a culture of process improvement by participating in unit/department based programs that supports the system’s process improvement goals.
• Actively participates on system-wide or hospital-based teams as needed.
• Role Specific Responsibilities
• Follows registration policy and procedures to accurately identify patient, insurances, obtain required signatures where applicable.
• Verifies order is present in Epic/HI folders prior to registration.
• Contacts, or refers to the appropriate individual/department to provide necessary data to financially secure account.
• Offers patients all required brochures and obtains all necessary signatures.
• Explains failed ABN to patient, obtains signatures and reviews document for completeness.
• Collects and post ED copays. Balance drawer at end of each shift.
Qualifications
High School diploma or equivalent
Medical Terminology
Technical Experience 1 year
Typing minimum 40 wpm
