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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Inspire, excel, and grow with us
U.S. Bank is hiring an Operation’s Manager for our Wealth Operations Corporate Trust Paying/Transfer Agent Group. You will be leading and managing the Payment & Cash Servicing team of about 8-10 Bond Operation Processors across multiple sites. As an Operation’s Manager, you will be the primary onsite leader for various indirect team members within Paying Transfer Agent Operations.
Some responsibilities include are lead multiple different processing workstreams across multiple systems, Inventory management of bond and coupon payment presentment, Daily oversight reporting to ensure compliance and service level agreements, Regulatory Reporting, Monitor and oversee bondholder check printing and reconciliation, Bondholder wire review and approval, ensure team is adhering specific wire transmit cut-offs, Partner with other PTAO Leaders to ensure accurate completion of Business Continuity, Addressing escalated payments by ensuring the proper Individuals’ and teams are involved to ensure payments are made timely.
Additional functions may be required as an Operation’s Manager include Collaboration and troubleshooting with various internal operations and business teams, Partnership with PTAO leadership peers to be the onsite Cincinnati leader in coordinating various activities and be visible and available as support team for other leaders offsite.
Schedule: Monday – Friday 8:00am – 5:00pm local time; Hybrid 3 days in office, 2 days remote
Qualifications
• Bachelor’s degree, or equivalent work experience
• Typically five to eight years of relevant experience
Skills/Experience
• Advanced knowledge of operation functions, systems, policies and procedures for the assigned area
• Broad understanding and practical application of applicable laws and regulations
• Strong organizational, managerial and project management skills
• Well-developed customer relations skills
• Effective interpersonal, verbal and written communication skills
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Thorough knowledge of banking operations and human resources
Location Expectations
The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
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If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $73,610.00 – $86,600.00 – $95,260.00
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
