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Join Upway’s Los Angeles team as an Operations Manager, spearheading the creation of top-quality e-bike offerings. Drive operational efficiency, analyze data, and optimize customer experiences. Work in a fast-paced, dynamic environment with opportunities for growth and impact. Be part of a startup supported by leading investors. Apply now for a rewarding, challenging role!
Summarize by CVGorilla
Application Deadline: 30 September 2024Department: OperationsEmployment Type: Full TimeLocation: Los AngelesReporting To: GMCompensation: $80,000 – $130,000 / yearDescriptionUpway is hiring an Operations Manager among its Operations team based in LA. The Operations team’s role is to create the largest and highest-quality e-bike offering for Upway shoppers, by sourcing the best e-bikes, refurbishing them and delivering them to their new owner in a seamless customer experience.The Operations Manager will be responsible for owning entire parts of the operational flow, building processes to optimize operations, analyzing data to understand and bridge gaps, while working closely with the rest of the company to provide best in class experiences to customers.What You Will Do• Design, build and own entire parts of the operational flow• Go deep into the data to find optimization opportunities• Manage relationships with suppliers, manufacturers and partners• Design and implement processes to optimize customer experience and financial efficiency• Set up tools and dashboards to get an accurate view on operations• Work closely with the rest of the company to support a fast paced growth and expansionWhat You Will Need• Strong academic background• 4-7 years of experience in Operations, Consulting, Finance, or equivalent• Fluency in English• Superior problem solving skills• Comfort with working in a fast-paced and changing environment• Attention to details and obsession for operational excellence• Readiness to be fully accountable for a complex operational scopeBenefitsUpway is a very early stage startup supported by the most prestigious investment funds such as Sequoia Capital and Global Founders capital (Rocket Internet). It holds an exceptional team of talented people who thrive in fast paced environments and who are dedicated to the mission: Making electric mobility accessible to everyone by having a positive impact on the world.• You will receive equity shares in the form of stock options.• You will operate in an environment where you can take as much responsibility as you are able to handle. This will present great learning and growth opportunities.• You’ll work in a fast paced environment, where we favor quick decision making and getting things done.• You’ll work with a cool product. Electric and sustainable mobility will be ever present in your day-to-day life, and you’ll become an expert in these topics.• Paid company holidays and time off.• Full medical/dental/vision package to fit your needs.
