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The job profile for this position is Network Operations Senior Analyst, which is a Band 3 Senior Contributor Career Track Role.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
RESPONSIBILITIES:
• Deliver professional activities in the Network Management job family with a focus on Network Operations
• Assist internal and external business partners in all aspects of Pharmacy operations, including credentialing, re-credentialing, provider compliance, provider contracting, network Implementations, and day-to-day pharmacy inquiries
• Create initial reports/analyses for review
• Provide guidance, coaching, and direction to more junior members of the team as needed
• Assist the Network Operations manager with day-to-day triage, process improvements, escalations, and forecasting volume
• Participate in leading and assisting team members with special projects
IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING:
• Knowledge of pharmacy provider networks, contracting and credentialing requirements, network systems, and terminology
• Self-starter that can independently support and resolve issues and conflicts with minimal management oversight
• Ability to work in a fast-paced environment and multi-task across multiple deadlines and deliverables, often under uncertain or ambiguous circumstances
• Comfortable communicating concerns, questions, and risk at all levels of the organization
• Excellent communication, organizational, and time management skills essential
• 1+ years of experience working with relational databases such as Microsoft Word, Excel, and PowerPoint
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
