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“I love working here because the staff is all like-minded – we all believe that anyone coming through the door has the right to be treated with dignity and respect, and can change. We’re like-minded in our approach that each person can choose recovery on their terms and we can assist them to get there safely. RCA supports this; the individualized approach that is both evidence-based medical care and grounded in mutual support.” — Dr. Heidi Ginter, RCA Chief Medical Officer
RCA’s Passion
In 2013, Recovery Centers of America (RCA) announced a goal: Save one million lives from the disease of addiction. We’re working fast and hard to fulfill that promise, with over 11 facilities that offer evidence-based inpatient, outpatient, and medication-assisted treatment 24 hours a day, 365 days a year.
We know one size doesn’t fit all when it comes to addiction treatment; that’s why we tailor our treatment for each patient and offer specialized programs for patients with trauma and multiple recurrences, as well as programs for older adults, first responders, and more.
We believe in the power of local treatment, because families are a huge part of the treatment and recovery process at RCA. Our family program rebuilds, restores, or strengthens family relationships.
Our curriculum, resources, and evidence-based care were created to help patients not just achieve recovery, but maintain it for life. All of our services and treatment are delivered by clinical expertise – that’s where you come in.
All of our services and treatment are delivered by clinical expertise – that’s where you come in.
As a Medical Director, you’ll be a part of our exciting mission of helping millions of people jumpstart their recovery. Your medical expertise will aid in patient recovery, as you support and implement effective techniques while making a difference in the lives of patients, their families, and communities.
If you’re looking for a fulfilling, life-changing job, Recovery Centers of America is the right place for you. And you’re the right candidate for us!
Position Overview: The Medical Director leads, manages, and supervises the medical team and assures the highest quality of patient care at the lowest cost, including comprehensive evaluations, patient consultations, and medication management (including detox protocols) to an ethnically diverse patient population.
Specific Responsibilities
• Maintains and enhances the highest standards of health care delivery to all patients
• Ensures that all health care services are provided in the most cost effective and efficient manner
• Assists in recruiting, hiring, orienting, monitoring, directing, coaching, and evaluating medical staff.
• Reviews relevant patient complaints and satisfaction surveys and responds as necessary.
• Provides technical advice to the Executive Director on matters that require medical judgment.
• Provides and arranges after-hours call coverage in coordination with other medical staff ensuring continuity of patient care.
• Oversees, monitors and updates the Facility’s medical policies and procedures.
• Supervises the development, implementation and operation of a quality assurance program as it relates to patient care and participates in quality improvement processes.
• Provides consultation and peer review for all medical staff at the facility.
• Assists in the development of data, statistics and performance outcomes and measures, and compliance reporting.
• Addresses risk management and patient grievances relating to clinical care.
• Assists the Executive Director in determining the need and arranging for continuing education opportunities for medical personnel.
• Participates in treatment team meetings.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Education And Experience
• Unrestricted MD or DO in Psychiatry, Addiction Medicine, Family Medicine, or Internal Medicine and licensed or license eligible by the State of Maryland.
• Valid DEA Certification.
• Minimum of 10 years practice and 3-5 years in a leadership position.
• Experience in addiction medicine and a residential behavioral healthcare environment is preferred.
• Commitment to delivery of high-quality, cost-effective health care.
• Ability to work as a member of a management team.
• A high energy level and the ability to follow projects through to completion.
• Ability to build consensus and work in a team setting.
• Ability to communicate and work effectively with medical staff, patients, clinical support and administrative staff.
• Proficiency in use of electronic health records.
• Requires computer and internet skills, including Microsoft Word and Outlook.
Competencies
• Integrity: Upholds personal and professional ethics and values, taking into account the values of the organization and respecting the culture, beliefs and abilities of individuals.
• Listening, understanding, responding: an effective and articulate communicator
• Customer Service: Demonstrates concern for meeting internal and external customers’ needs in a manner that provides satisfaction for the customer within the resources that can be made available.
• Collaboration: Clinical leaders must be able to work in collaboration with other health professionals and leaders from other disciplines.
• Building Trust: Interacts with others in a way that gives them confidence in one’s motives and representations and those of the organization. Is seen as direct and truthful; keeps confidences, promises, and commitments.
• Leads and Engages Staff: Articulates a vision that inspires others and is able to attract, develop and retain talent.
Work Environment: May work in a variety of environments including professional offices, clinics, hospitals, or out-patient facilities. They spend much of their time on their feet, actively working with patients.
Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected
