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Description
JOB PURPOSE:
Piedmont Clinic is the Clinically Integrated Network (CIN) for Piedmont Healthcare which, to date, represents greater than 2500 independent and Piedmont-employed physicians, over 40 specialties, across a multi-hospital system spanning the state of Georgia. Piedmont physicians practice in every aspect of patient-care, touching inpatient, ambulatory, and outpatient environments, as well as the retail and urgent care markets. The CIN Performance Program provides structure and resources to effectively organize physicians across the system to set the clinical standards for our Network. The CIN supports Clinical Governance structures to allow physicians to lead quality improvement, partnering with key specialties for cross-collaboration, supported by clinical and process improvement resources.
The CIN Performance Program- Operations Manager brings strong leadership, clarity of vision, critical thinking, process improvement, and operations management expertise to support, enhance, and improve the overall administration of the physician quality program for the Piedmont Clinic. The leader strives to ensure the Piedmont Clinic meets goals in achieving the overall objectives and strategic priorities of Piedmont Healthcare. This team member is an essential part of the leadership team, and oversees key programmatic components of the CINs Physician Quality Program. This high functioning leader serves as the subject matter expert (SME) of the quality program, and has significant experience, with a demonstrated track record of working with physicians and other providers to improve performance metrics. The Operations Manager endeavors to improve organizational processes, productivity and efficiency that creates solutions to challenges that ultimately yield a successful program, driving toward significant improvement in cost and quality targets.
Qualifications
MINIMUM EDUCATION REQUIRED:
Bachelors degree in business or healthcare administration, management, nursing, or similar field from a recognized university or college. Masters degree strongly preferred.
Minimum Experience Required
Five (5) years of progressively responsible experience in operations management, strategic consulting, or other clinical field in a healthcare environment, and at least three (3) years experience in project management and/or process improvement, leading and implementing large-scale projects involving multi-disciplinary teams.
Minimum Licensure/Certification Required By Law
None.
Additional Qualifications
Experience with people-management preferred.
