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National Association of Manufacturers
Job Description
Job Title: Manager, Association Partnerships
Division: Association Partnerships
Department: Council of Manufacturing Associations
Reports To: Managing Vice President, Association Partnerships
FLSA Status/Level: Exempt; Professional
Location: DC Headquarters
Position Overview:
The National Association of Manufacturers (NAM) is seeking a Manager, Association Partnerships . This individual will be responsible for supporting key elements of the National Association of Manufacturers’ partnership programs with national and state industry association members. This role manages key functions including member engagement, member services and provides support for events and member convenings throughout the year.
The position requires an organized self-starter who can multi-task and handle a variety of tasks and responsibilities in support of the NAM’s Council of Manufacturing Association programs and services. The position also supports the activities of the NAM’s State Partners and Allied Associations (approximately 25%) as well as some Division wide initiatives.
Excellent interpersonal and member services skills are required.
Join the NAM Team and Make an Impact in the Following Ways:
Membership:
• Maintain accurate membership records: including additions, deletions, name changes, title changes, email updates, deletions as well as managing marketing preferences.
• Manage incoming member queries and requests.
• Facilitate execution of member surveys.
• Manage member onboarding process and ensure all timelines are met for onboarding deliverables.
• Work closely with Managing Vice President and Executive Director to continually inform members of services and benefits of membership; assist with the execution of email and other marketing efforts.
• Monitor and report on key metrics related to membership growth and generate reports to inform member engagement strategy.
• Assist with member invoicing and due collection activities.
• Track and help manage incoming speaker requests.
Board & Event Management:
• Manage CMA Board logistics coordination including drafting board member communications, materials preparation, event scheduling and meeting facilitation.
• Oversee speaker and program logistics and co-lead project team for CMA’s semi-annual leadership conferences, COSMA annual meeting, and Association Partnerships Workshop.
• Collect, analyze, and report member feedback on programs and events.
• Lead coordination of association partnerships events and webinars.
• Provides administrative and project support to the CMA’s various programs
• Evaluate and report on effectiveness of all membership and communications efforts.
Communications:
• Leads member communications coordination including creating copy for emails, marketing materials, and other materials as needed.
• Drafts and compiles content for member communications including weekly member updates.
• Curates contents and manages CMA social media accounts.
• Maintain up-to-date CMA website with current events and activities
• Other project support as needed
The above list of responsibilities represents the position and is not intended to limit or preclude other duties and tasks that may be associated with or added to the position.
Supervisory Responsibilities:
• None
We are looking for Ambitious Candidates who meet the Following Criteria:
The candidate for this position ideally will have experience in an association dealing with member management requirements. A minimum of two years’ experience in such a position is required. Competency with database, marketing, and sales automation systems is preferred. Candidate can work on a remote basis. Position would report to the Managing Vice President, Association Partnerships.
• Minimum of four years administrative/project management work experience.
• Must be articulate, well organized and self-motivated.
• Experience initiating and developing client relationships.
• Experience working with Salesforce preferred.
• Exceptional communication and interpersonal skills.
• Strong attention to detail and critical thinking skills.
• Demonstrated skill in problem-solving, negotiation and resolving conflicts.
• Strong time management skills and ability to balance multiple deliverables.
• Commitment to providing best in class customer service.
• Ability to work in a fast paced, changing and deadline driven environment.
• Must have excellent interpersonal, writing and editing skills.
• Ability to work efficiently within a cross-departmental team.
• Ability to handle stress as priorities and tasks change.
• Willingness to occasionally work nights and/or weekends
• Light lifting required, must have the ability to lift and move 20 lb. boxes of literature and sponsorship/exhibit material.
• Must be willing to travel to 3-5 events per year.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
The National Association of Manufacturers is proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to inclusion and diversity. We welcome and celebrate everyone’s uniqueness here at the NAM. We provide equal opportunities to individuals regardless of race, color, ancestry, religion, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We also consider qualified applicants with conviction histories, consistent with applicable federal, state and local law. At the NAM, we believe in Second Chances! The NAM is committed to offering equal employment opportunities to ALL. We only require that you have the qualifications, talent and passion to be successful in your role.
The NAM is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at humanresources@nam.org.
The National Association of Manufacturers (NAM ) is the largest manufacturing association in the United States and one of the nation’s most influential advocates for manufacturing. By joining the NAM, you become part of a spirited and dynamic team that is driven to succeed. We recognize and reward our staff with competitive pay and annual performance-based bonus programs. We offer an outstanding benefits package that includes health, dental, and vision insurance, life, short-term and long-term disability, flexible spending accounts, SmarTrip, and a 401(k) Salary Deferral plan with employer match and contributions, vacation and sick leave, complimentary on-site gym access and healthy snacks in the break room. Become part of a fast-paced team passionate about keeping the United States the world leader in manufacturing.
Get involved. Make an impact. Join the NAM team.
Learn more at www.nam.org/careers
