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The Maintenance Technician Specialist supports the FedEx Industrial maintenance of material handling through the application and demonstration of highly advanced knowledge and skills in all disciplines relating to the material handling system. The Maintenance Tech Specialist is considered the subject matter expert on all aspects of the material handling system and any interconnectedness with communication and support systems in the domiciled facility. The specialist is also responsible for the design and implementation of training and development programs for all site-specific equipment. This may include working with vendors, integrators, manufacturers, installers, and corporate support teams to ensure all necessary resources are available at the local level, that and all technicians have been effectively trained in the maintenance and troubleshooting of all equipment and systems and training of equipment operators in the correct use of the material handling system when necessary. The Maintenance Tech Specialist will act as a mentor to lower level technicians.
ESSENTIAL FUNCTIONS
• Under minimal supervision, provides preventative and predictive maintenance, troubleshooting and repair of material handling systems through demonstrated proficiency in mechanical power transmission, electrical and PLC/controls with advanced welding/fabrication
• Adheres to all applicable safety standards and promotes a safe work environment by attending safety meetings and required trainings and addressing all safety concerns
• Will follow and create procedures as necessary as they relate to the maintenance of the site-specific equipment and processes following prescribed FedEx standards
• Will interpret data from various sources (i.e. predictive tools, control systems, etc.) to determine the needs of the department and operation
• Diagnoses and repairs the most complex problems with any system in the facility
• Interprets electrical or mechanical schematics, manufacturer’s manuals and engineering specifications to troubleshoot, diagnose and repair the most complex system faults and failures or determine escalation
• Responds to sort calls to diagnose problems and make repairs
• Utilizes the Enterprise Asset Management (EAM) software to enter and retrieve prescribed data
• Diagnoses the skill gaps of lower level technical and effectively develop and implement training programs
• Mentors and assists lower-level technicians
• Develops scopes of work and project plans for small scale projects to be executed at a local level and complete projects through effective use of entire team across multiple shiftsWill create and implement projects to train and develop departmental staff
• May be required to work a flexible schedule including all days and shifts as the business need dictates
• Performs other duties as assigned
Examples of what you can expect to learn in the Tech Specialist level (does not include all areas/responsibilities).
Mechanical
• Familiar with all FedEx mechanical design specifications and how they relate to the material handling
• Design a mechanical system, such as a conveyor, utilizing accepted mechanical design standards and FedEx specifications, such as horsepower, load, torque, speed, etc.
• Read, interpret and create or modify mechanical drawings. Is also familiar with where drawings are housed and the process to procure drawings that are not available
Electrical
• Familiar with all FedEx electrical design specifications and how they relate to the material handling system
• Design and install an electrical circuit, such as a start/stop or e-stop circuit, utilizing accepted electrical design standards and FedEx specifications, such as wire size, approved manufacturers, etc..
• Read, interpret and create or modify electrical drawings. Is also familiar with where drawings are housed and the process to procure drawings that are not available
PLC/Controls
• Make edits to PLC with instruction from Systems Engineers
• Upload from and download to PLCs
• Configure devices on the PLC network, such as VFDs and network cards, if necessary
• Update firmware on PLC components
Welding or Fabrication
• Determine which type of welding is both best and appropriate for which conditions
• Teach and train on welding theory and application
• Fabricate load bearing structures per the necessary standards, such as an elevated motor drive frame or maintenance platform
MINIMUM EDUCATION
• High School Diploma or GED required
• Certificates in Industrial Maintenance/Mechatronics, electrical or mechanical trade or related area and an associate degree in a related area preferred.
MINIMUM EXPERIENCE
• Six (6) year’s experience, four (4) of those in FedEx Industrial Maintenance or external supporting similar material handling systems by demonstrating subject matter expertise in mechanical power transmission, electrical and PLC/Controls and advanced welding/fabrication skills through job experience, related military experience and/or related education required.
• Multiple certificates and degrees may be assessed by manager and HR to determine relevancy to minimum qualifications and experience
KNOWLEDGE, SKILLS AND ABILITIES
• Ability to follow detailed procedures as directed by work orders or management
• Ability to anticipate, identify and repair problems using sound judgement and fact-based analysis
• Ability to solve mechanical or electrical problems, which may include understanding of engineering formulas
• Subject matter expertise in electrical, mechanical and PLC/controls troubleshooting, repair and installation which may be with multiple components and systems level
• Ability to read, interpret and create electrical and mechanical schematics
• Ability to utilize the Enterprise Asset Management (EAM) software to enter and retrieve prescribed data
• Effective verbal and written communication within own department to peers, managers, and outside vendors to convey technical data and needs
• Need to collaborate successfully with department, operations, vendors and support teams in failures or projects when required
• Software skills, including Microsoft Office suite and other web-based applications
• Possess time management and organizational skills
JOB CONDITIONS
• Will need to use hand tools and possibly power tools
• May be working in hot or cold temperatures
• May need to stand, walk, bend, stoop and squat
Preferred Qualifications:
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: $19.85-45.40/hr
Additional Details:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws:
• Equal Employment Opportunity is the Law
• EEO is the Law Supplement
• Pay Transparency Policy
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)
