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Barton Creek Resort & Spa
Barton Creek Resort & Spa’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.
Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
Job Description
To provide responsible care of luggage service, parking/return of vehicle, keys, and prompt, courteous service for all guests throughout the hotel stay. The Valet | Bellperson should ensure pleasurable accommodations and efficient handling of all guest needs.
Responsibilities
• Follow Moments of Service or Forbes standards during every interaction with guests
• Assist guest with parking their vehicle which involves issuing a completed claim ticket, and parking that vehicle in a designated parking space. This includes the ability to operate all standard motor vehicles, safely and in very limited parking area
• Retrieve guest’s vehicles within a timely manner
• Assist guests with luggage from vehicle to room and proper storage of luggage per guest request
• Delivering of messages
• Recommending different dining establishments, entertainment spots, and shopping centers. Including directions to popular destinations.
Qualifications
• * Excellent customer service, communication and problem solving skills
• Previous Valet/Bellperson experience preferred
• Excellent grooming and body language to represent the brand
• Ability to work outdoors in all weather conditions
• Ability to lift, push, and pull 100 – 150 lbs. frequently, and work on feet entire shift
• Must be able to drive manual and automatic transmission
• Must have a valid TX driver’s license
• Must be 21 years of age and have an excellent driving record (less than 2 moving violations in the last two years)
• OR
• Must be at least 19 years of age, have held a license for at least 1 year and no moving violations in driving history
• Must have alcohol training certification (TABC)
• Must be able to work a variety of shifts, including weekends and holidays
Omni Hotels & Resorts is an equal opportunity employer – vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP’s Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
