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What is the Role?
Place Exchange is seeking an Integrations Support Analyst to join our Partner Support team working closely with Partner Management and Operations. You will use your technical knowledge to work directly with demand and supply partners from early conversations through to the technical integration work and ongoing support.
Combining technical knowledge, creative thinking, strong communication skills and attention to detail you will tackle a range of challenges to deliver compelling solutions to an array of external partners.
This fast-paced, detail-oriented role is perfect for you to delve deep into the emerging programmatic channel of DOOH. You should have outstanding interpersonal and customer service skills and the ability to thrive in a team environment.
Responsibilities
• Develop an understanding of existing Integrations, workflow and procedures to identify and remedy any inconsistencies
• Manage, execute, and validate new partner integrations from scoping to completion
• Training new partners on Place Exchange technology post-integration
• Monitoring and ongoing support of existing integrations
• Testing third party integrations
• Updating and maintaining existing documentation
• Advising Product and Partnerships teams on new platform additions while taking existing integration stack into account
What you’ll bring:
• Technical proficiency including: JS, REST APIs and SQL
• Strategic approach to integrating systems with an eye toward future usability and scalability
• Customer focused nature with the ability to communicate technical concepts at an audience-appropropriate level
• Very strong data analysis, observation, and troubleshooting skills
• Highly self-motivated and directed, with keen attention to detail
• Some familiarity with various project management frameworks and systems
Benefits of working at Place Exchange:
• Startup culture, focused on developing innovative solutions at a fast pace
• Direct access to work with and learn from an experienced management team, passionate about the business and the development of our employees
• The opportunity to own meaningful work streams and drive real impact for the business
• Health benefits
• Equity incentives
• Generous time off: 20 PTO days, sick days, and Summer Fridays
• Monthly cell phone and quarterly work-from-home stipends
• The opportunity to grow, have fun, and be part of a fast-growing company changing the face of an industry
Who are we?
Place Exchange is on a mission to transform the entire OOH channel to be truly programmatic for buyers and sellers. We’re rethinking how media works in public space, and building the technology to make it happen. The average American spends 70% of their time outside of the home, and thanks to the rapid proliferation of digital displays in cities, on roads, and in venues around the world, Digital OOH is one of the fastest-growing media channels.
Join our growing team as we apply our unique vision and patented technology to reshape media and advertising in the physical world around us. When you join Place Exchange, you will become a member of an industry-leading team, with a proven track record of success, that is working on the transformation of an entire category. You will work directly with and learn from experienced leaders who will empower you to own initiatives, solve problems, and deliver real impact. This is a chance for you to be a part of an innovative, dynamic environment while also being a part of a team that cares about its community and employees.
At Place Exchange, we celebrate diversity because we believe differences drive learning, growth, and success. We strive to create an environment with equitable experiences and inclusive opportunities for all, where everyone can show up with their true self knowing they will be valued. Our products shape the experience of the physical world, and we want our culture and organization to mirror what we would like that world to be. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.
