HR Representative II Fulltime

About The Role

Position Purpose

The Human Resource Representative II at First Bank of Wyoming supports the Human Resource Manager in administering the bank’s HR programs. This includes handling employee recruitment, onboarding, benefits administration, employee relations, payroll, compensation, safety, training, and culture initiatives. The role involves reviewing job applications, managing records, generating reports, ensuring compliance with company policies and legal regulations, and maintaining strict confidentiality. The HR Representative plays a key role in maintaining a positive workplace environment and supporting the bank’s strategic HR objectives while adhering to and exemplifying our Core Values: Embrace Responsibility, Execute with Excellence, Pursue Growth & Learning, and Thrive Together.

Essential Functions

Payroll and Compensation Administration:
• Assist with payroll, retroactive pay, and other compensation due to staff members.
• Oversee salaried hours, hourly timesheets, and timekeepers’ processes.
• Ensure confidentiality of all compensation information.
• Maintain documentation to ensure audit readiness
• Provide training to new timekeepers and employees on payroll software systems.
• Address and resolve any discrepancies or access issues with the payroll software.
• Collaborate with GBCI payroll to address any payroll-related issues and review employee timesheets before processing payroll.
• Process new, transferred, and terminated employees according to company policies and legal requirements.

Recruitment and Staffing:
• Assist with job posting, job descriptions, and communicating job openings.
• Attend job fairs.
• Ensure compliance with company policies, EEO requirements, and state and federal laws throughout the applicant process.
• Manage applicant correspondence, including offer and decline letters, and maintain appropriate documentation.
• Screen applicants, perform reference checks, and help with interviews as needed.

Employee Relations and Benefits Administration:
• Serve as a point of contact for employee inquiries regarding HR policies, procedures, and benefits.
• Promote a positive work environment through employee engagement initiatives.
• Handle employment-related inquiries from applicants, employees, and supervisors, referring complex matters to HRM.
• Assist HRM as needed with to resolving employee issues and conflicts, employee disciplinary meetings, investigations, and terminations.
• Process FMLA, STD, and ADA requests, and manage safety and wellness initiatives, including Workers’ Compensation claims.

Safety and Training:
• Assist HRM with safety protocols and procedures to ensure a safe working environment for team members.
• Track the progress of trainees through surveys and feedback from trainees, supervisors, and trainers.
• Ensure compliance with safety regulations.
• Assist with branch and Division safety meetings, audits, and inspections.
• Act as a backup to the Training team for progression plan testing.
• Assist HRM with ensuring effective and efficient implementation of new employee orientation, on-the-job training, refresher courses, and individual training. Develop training aids as assigned and track progress through observations, and feedback.

HR Support and Compliance:
• Maintain accurate and up-to-date employee records in the HRIS.
• Prepare and maintain employee files, ensuring completion and accuracy of details such as job classification, pay rates, organizational structure, and other key details.
• Generate HR reports and provide data analysis as needed.
• Compile, file, and maintain personnel records. Handle termination paperwork and submit necessary change orders.
• Perform administrative and recordkeeping tasks related to staffing changes, including layoffs, resignations, terminations, and extended leaves of absence.
• Communicate effectively with HRM, Senior Management and corporate HR as needed.
• In the absence of HRM, provide discreet assistance with sensitive workplace issues.
• Exercise confidentiality and impartiality in handling HR functions and interactions.
• Notary Coordinator (i.e. set up new notaries, assist current notaries with renewal processes, and track training).
• Assist HRM with the development and implementation of HR guidelines and process.
• Conduct regular audits of HR practices to ensure compliance.
• Ensure compliance with federal, state, and local laws, including FMLA, ADA, HIPAA, FLSA, and others.
• Assist with record audits and mandatory reports such as payroll audits, and other compliance reviews.
• Comply with all company policies and procedures, and applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Additional Responsibilities:
• Adhere to First Bank of Wyoming’s Core Values.
• Assist in special HR projects and initiatives.
• Support HRM and Training team with various administrative tasks as needed.
• Stay updated on HR best practices and industry trends.
• Assist with maintaining employee recognition programs such as Terrberry, milestone service award certificates, and the Wyoming Bankers Association 25-year program.
• Keep HRM appropriately informed of area activities and any significant problems.
• Participate in Community Service and Bank-sponsored activities that serve and support the mission and values of First Bank of Wyoming.
• Provide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers (all organization personnel).
• Represent First Bank of Wyoming in a professional manner, which includes a professional image, confidentiality, a positive “can-do” attitude, good attendance, punctuality, flexibility, and adaptability in meeting bank and customer needs.
• Keep work area tidy and maintain customer privacy.
• Participate in required training, staff meetings, and lobby displays.
• Maintain regular and predictable attendance in order to accomplish, among other things, in-person contact with customers.
• Perform other duties as assigned.

About You

Qualifications

Education and Experience:
• 2 to 4 years of experience in Human Resources is required
• Associate degree is required; Bachelors degree, preferred.
• Or an equivalent combination of education, training, and experience may be considered.
• SHRM and/or HRCI certification, preferred.
• Prior banking experience, preferred.

Required Skills and Abilities:
• Strong ability to solve problems and prioritize multiple tasks and responsibilities.
• Ability to establish and maintain effective personal working relationships with peers and supervisors.
• Skilled in meeting and greeting the public.
• Ability to handle multiple projects and details simultaneously.
• Ability to write routine reports and correspondence.
• Ability to effectively present information and respond to questions from groups of managers and staff. – Employee must be capable of regular, reliable, and timely attendance.
• Employee must be self-motivated, able to work quickly and accurately, and flexible in day-to-day activities.
• Employee must be a team player with a passion for customer service and a proven ability to build rapport and work effectively with employees at all levels of the organization.
• Attention to detail as well as excellent organizational skills to perform in a fast-paced environment.
• Must have the ability to prioritize and organize heavy workloads and demonstrate effective time management skills.
• Must have the ability to work quickly and accurately, perform effectively under pressure, meet multiple and sometimes competing deadlines, and make decisions based on regulations, company policies, knowledge, and experience.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to motivate co-workers.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Must have the ability to work both independently and in a team environment. – Must have the ability to understand and follow complex written and oral instructions.
• Must have the ability to communicate effectively verbally and in writing.
• Basic computer skills with working knowledge of word processing, spreadsheets, ten-key, and general computer applications.
• Working knowledge of standard office equipment.

Interpersonal Skills:

A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to: Climb (Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.) Balance (Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.) Stoop (Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.) Stoop (Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.) Kneel (Bending legs at knee to come to a rest on knee or knees.) Crouch (Bending the body downward and forward by bending leg and spine.) Crawl (Moving about on hands and knees or hands and feet.) Push (Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.) Pull (Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.)

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

Working conditions: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.

Travel: up to 25% travel (e.g. 1 week or 5 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.

Mental Requirements: Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

What We Offer

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO) and holidays. Visit our website for more details!

COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out!

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.

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Tagged as: Representative