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Job Description:
Responsible for health record completion activities including, but not limited to, the analysis of the electronic health record, document accuracy and completeness of quality audits, provider notification and suspension communication to Medical Staff Office (MSO), suspension status communications regarding chart completion and providing education and assistance to providers and clinicians in document completion activities. This position ensures the quality of the medical record by verifying completeness, timeliness and accuracy in accordance with policies and procedures. Provides provider and clinical support to ensure documentation is in compliance with medical staff bylaws, compliance requirements, Joint Commission standards, and other government rules and regulations.
Scope
• Analyzes the electronic health record for completeness of documentation and accurately prepares computerized deficiencies for inpatient and outpatient records. This is done in compliance with departmental policies and procedures, medical staff bylaws, rules and state and federal regulations. Ensures all actions taken in carrying out responsibilities support patient centered care.
• Performs pertinent daily electronic work queue duties of a varying but often complex and time-sensitive nature. This involves working various work queues as assigned. This individual will analyze all verification work queues, as well as monitor all other work queues associated with chart deficiency and perform other duties in regards to chart tracking.
• Serves as a liaison to providers/clinicians and advises them on documentation completion requirements per departmental policies and procedures, medical staff bylaws, compliance requirements, Joint Commission standards, rules and regulations. Assists them as necessary to expedite incomplete document processing. This assistance includes having complete knowledge of electronic health record systems.
• Monitors and maintains an effective system of identifying/notifying staff of incomplete medical records. Generates and monitors incomplete/delinquent/suspension lists when needed and updates deficiencies in eSummit. Reports provider record completion statistics and collaborates with MSO and manager as needed.
• Monitor providers declined workqueue and other workqueues including monitoring the completion of operative reports. This also involves working various workqueues as assigned. Reviews medical records edited by providers and updates deficiencies as needed.
• Produces and distributes delinquency notification/suspension letters electronically as needed based on current delinquent record status and current workflows. Verifies accuracy of deficiency information prior to sending letters. Assists providers having issues using the electronic medical record systems with InBasket management issues involving deficiencies.
• Regulatory Auditing: Documentation audits performed on a scheduled basis in approved documentation tools.
• Facilitates documentation improvement through the identification of documentation issues impacting quality and regulatory compliance requirements.
• Promotes mission, vision, and values of SCL Health, and abides by
service behavior standards.
• Performs other duties as assigned.
Education
Required:
High School Diploma or Equivalent required
Preferred:
Associate or Bachelor’s Degree in healthcare related field preferred
A degree may substitute for years of experience required
Certification
Preferred:
Registered Health Information Technologist (RHIT) or Registered Health Information Administrator (RHIA) preferred
Experience
Required:
One year previous office experience and/or in a healthcare setting
Preferred:
Experience in a HIM department setting preferred. Health Record Analysis experience strongly preferred
A degree may substitute for years of experience required
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Advanced knowledge of medical terminology.
• Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required
• Ability to work nights and/or weekends is required for identified positions
• Electronic Medical Records, Release of Information, customer service skills, computer skills.
• Ability to navigate through EMR / Content Management systems (preferably Epic and OnBase) and locate information or identify source of required information.
• Ability to work within a team.
• Knowledge of Google Workspace.
• Detail oriented with critical thinking skills.
• Must be able to demonstrate proven problem solving, analytical thinking and customer service. 10. Verbal and written communication skills.
• Ability to perform job function and make decisions without direct supervision.
• Skilled in personal organization and time management.
• Demonstrates ability to learn/use various hospital and clinic information systems at a high level.
• Ability to work with all hospital personnel both positively and productively.
Physical Requirements:
Hearing/listening, lifting, manual dexterity, pulling/pushing, seeing, sitting, speaking, squatting/kneeling, standing, and walking.
Anticipated job posting close date:
06/26/2024
Location:
Saint Joseph Hospital
Work City:
Denver
Work State:
Colorado
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.29 – $26.12
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
