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Fulfillment Operations Team Leader Fulltime
ALL ABOUT TARGETAs part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say I love Target! When you work at Target, you’re helping every family discover the joy in everyday life.
You’re working alongside a dedicated team that cares, grows and wins together.
A team that is inclusive, makes connections, and brings their passion and pride to all that they do.
We delight our guests with area experts ready to assist with items that are instock and priced accurately ensuring guests have an enjoyable experience both in stores and online.
ALL ABOUT GENERAL MERCHANDISEExperts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor.
The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store.
This team leads Food & Beverage and Food Service, providing a fresh and food safe experience.
Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career.
The role of a Fulfillment Operations Team Leader can provide you with the:
Knowledge of guest service fundamentals and experience building a guest first culture on your teamKnowledge of retail business fundamentals including:
department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesSkills in planning department(s) daily/weekly workload to support business priorities and deliver sales goalsSkills in process improvements and workload efficiencyExperience leading a team of hourly team members including:
skills in interviewing, developing, coaching, evaluating and retaining talentAs a Fulfillment Operations Team Leader, no two days are ever the same, but a typical day will most likely include the following
Responsibilities:
Demonstrate a service culture that prioritizes the guest service experience.
Model, train and coach expectations to deliver the service standardDrive fulfillment goals, understand your role in supporting sales growth and how your departments and team contribute to and impact total store profitabilityUtilize your workload planning tools to complete all scheduled workload ensuring all orders are fulfilled to meet the delivery and service standardsReview all fulfillment reporting to identify gaps and develop a plan to resolveCreate a scheduling plan in partnership with your ETL based off of monthly and weekly fulfillment business workloadBe an expert of operations, accuracy, process and efficiencyEnable efficient delivery to our guests by leading pick, pack and ship fulfillment workEvaluate and recommend candidates for open positions and develop a guest-centric teamEstablish clear goals and expectations and hold team members accountable to expectationsLead team onboarding and learningLead and coach the team to ensure accuracy and efficiency in all fulfillment processesClose knowledge and skill gaps through training and experiencesWork a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)Ensure supplies are ordered timely and stockedIf applicable, as a key carrier, follow all safe and secure training and processesDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasAlways demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitmentAddress store needs (emergency, regulatory visits, etc.
)All other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:
Working in a fun and energetic environment makes you excited.
We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you.
That’s why we love working at TargetLeading teams who are stocking, setting and selling Target products sounds like your thing That’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Fulfillment Operations Team Leader.
But, there are a few skills you should have from the get-go:
High school diploma or equivalentMust be at least 18 years of age or olderPrevious retail experience preferred, but not requiredLead and hold others accountableLearn and adapt to current technology needsWork independently and as part of a teamManage workload and prioritize tasks independentlyWelcoming and helpful attitudeEffective communication skillsWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationAccurately handle cash register operationsClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 poundsFlexible work schedule (e.
g.
, nights, weekends and holidays) and regular attendance necessary.
Americans with Disabilities Act (ADA)Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws.
If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.
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Estimated Salary: $20 to $28 per hour based on qualifications.
