Log In
Sign Up
Applications have closed
The Fuel Attendant works in support of the store leadership team to facilitate the completion of all outside fuel tasks and performs a variety of tasks related to different areas of the store including outside cleanliness, customer service, general fuel pump maintenance, and other fuel-related functions. The Fuel Attendant ensures an exceptional customer experience for all Royal Farms fuel customers. Duties and ResponsibilitiesEnsures that every customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer serviceEnsures all customers are asked if they are using ROFO pay for a fuel discount Responds to customer requests in a timely mannerEnsures the vehicle engine is not in operation prior to beginning the fueling processRequests any motorcyclist to dismount from the bike prior to beginning any fuelingPumps fuel into the motor vehicle after confirming the type of fuel needed Collects money from the customer and provides them with a valid receiptMaintains proper records and follows all cash handling policies related to fuel purchasesEnsures all tools and equipment in/around the fueling stations are clean and stocked at all timesSupports and follows all safety and loss prevention initiatives including-but not limited to-the following: No smoking or vaping at any time while dispensing fuel or while in the fuel pump area Proper use of safety equipment, including safety vest or designated uniformAdheres to the execution of established Royal Farms rules, policies, procedures, and systemsEnsures the proper execution of all Royal Farms marketing programs Completes outdoor housekeeping functions including sweeping, cleaning, emptying trash, dusting, and washing windows Maintain full court of 8 pumps per person and ensure all cones are removed from the fuel court when openedReplenishes products and supplies to ensure the outside fueling area is stocked at all times (towels, washer fluid, receipt paper, RoFo Rewars cards, etc.)Communicates with the leadership team about customer requests and vendor-related concernsPossesses highly effective communication skillsEnsures the compliance of Royal Farms policies, procedures, and systems (people, safety, assets, etc.) Completes other tasks as assigned by store management
