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FULL-TIME Part-time
LOCATION 21501 Hawthorne Blvd Torrance CA 90503
ABOUT US
Celebrating over 40 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness with over 270 clubs in 11 states nationwide. We provide a welcoming and inclusive environment, with thousands of square feet of premium strength and cardio equipment, turf zones, free weights, functional training areas and more. Studio and cycle classes, personal training and innovative digital and virtual offerings are all available options to keep our member’s minds and body fit. Join us in creating a healthy happier world by changing lives through fitness!
Job Summary
The Fitness Sales Expert is dedicated to driving sales by promoting a wide range of fitness offerings, including personal training, group classes and digital content. The role involves directly selling fitness services, encouraging members to fully engage with club offerings and support revenue generating activities. This position will also train team members on fitness programs and how to connect members with fitness. Additionally, the position includes onboarding new members and actively seeking leads within the community to consistently achieve or exceed personal sales goals.
Essential Duties & Responsibilities
Sell fitness programs to guests and members at point of sale and through converting custom coaching sessions
Coach and develop team members on how to build value in and present fitness offerings to achieve club sales goals.
Provides all club members with access to a highly trained and professional fitness staff that can provide company-approved fitness counseling, training, classes and programs.
Encourages members to take advantage of a wide assortment of fitness offerings tailored to meet members’ goals and inspires team members throughout the club to do the same.
Support execution of company-approved revenue generating activities inside the club.
Consistently achieve or exceed personal productivity goals.
Engages members with various fitness offerings including personal training, group exercise classes and 24GO digital content.
Collaborates and supports team members across departments to drive sales execution.
As the primary focus of this role will be revenue generating activities, the expectation is that this role will not be responsible and should not be servicing personal training sessions.
Qualifications
Required Knowledge, Skills & Abilities
• In-depth knowledge and experience with sales practices and techniques.
• Strong interpersonal skills and a sincere desire to help people achieve their goals, both members and team members
• General understanding of Fitness Industry.
• Strong customer service skills.
• Independent, self-starter with strong organizational skills.
• Ability to work as part of a team.
• Ability to operate Point of Sale (POS) System.
• Knowledge of Membership System software preferred.
Preferred Knowledge, Skills & Abilities
• In-depth knowledge and experience with sales practices and techniques.
• Strong interpersonal skills and a sincere desire to help people achieve their goals, both members and team members
• General understanding of Fitness Industry.
• Strong customer service skills.
• Independent, self-starter with strong organizational skills.
• Ability to work as part of a team.
• Ability to operate Point of Sale (POS) System.
• Knowledge of Membership System software preferred.
Physical Demands/ Environmental Conditions
• Ability to work in club office; move about club floors and rooms
• Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures
• Ability to communicate telephonically with members
• Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system
• While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts
• Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required
• Able to work in a loud environment
Travel Requirement
• Minimum travel may be required for training purpose and lead generation.
DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.
Benefits Summary
24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.
Compensation Summary
All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.
Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).
Actual offer may vary from posted hiring range based on location, work experience, and/or education.
Pay Range: $17.15 – $19.06
FUNCTIONAL GROUP Sales
