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Field Service Engineer, Propulsion
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
Your role and responsibilities
Follows ABB policies and business ethics
Works in accordance with ABB procedures using applicable tools
Submits job paperwork in a timely fashion immediately following the applicable job assignment
Works independently to install, modify, test, repair or inspect company products and equipment
Performs or coordinates complex and diverse engineering activities associated with field projects
Interprets technical drawings and schematics and makes changes as necessary in the field to reflect work carried out on site
Increases product and technical knowledge through factory or third party training, technical manuals and conventional or non conventional resources
Troubleshoot and repair equipment, applying personal knowledge and experience
Provides technical advice to customers on site and remotely
Works closely with project managers to coordinate site activity. Assume the role of site manager on some smaller projects
Provides leadership in the assembly and operation of lab and field service equipment
Records, compiles and reduces data for analysis and assists in the subsequent assessment and reporting
Leads assigned field services, responsible for planning, analysis and reporting of projects ranging in complexity from simple to advanced
Assumes the role of a mentor or an advisor to less experienced company personnel and customers
Ensures quality in the field
Represent the company in conferences and meetings with customers
Prepares or provides input for technical documents such as specifications, quotations, procedures or technical reports
Reports opportunities and problems to management
Prepares timesheets, service reports, expense reports and other documents immediately following the work assignment
Promotes to customers, ways to optimize their operations or make general improvements
Seeks other opportunities to promote customer satisfaction and foster harmonious business relations
Assists the business development unit with technical knowledge for generating quotations and proposals
Qualifications for the role
• High School Diploma or Associate’s Degree in Engineering or other technical field and minimum 2 years experience in marine service industry
• Alternately a special combination of education and experience and/or demonstrated accomplishments
• Familiarity with marine/offshore work environment and procedures
• Excellent oral and written communication skills in English and knows how to build commitment within diverse and fragmented environments
• Communicate efficiently and effectively in a professional manner on all aspects on service activities
• Customer Focused
• Efficient, organized, task orientated person, capable of interacting and communicating with all levels of customer, factories and internal departments, both verbally and in writing
• Possessing tact, empathy, diplomacy and efficiency in communicating effectively
• Analytical and accurate, with attention to detail, ability to plan and follow company strategy
• Requires decision making ability with ability to work independently and on own initiative without continuous supervision
• Experience in field service business, marine preferably
• Skills: hydraulics and mechanical experience providing maintenance or installation services
• Candidates must already have a work authorization that would permit them to work for ABB in the US
Benefits
• Retirement plan
• Life insurance
• Disability insurance
• Wellbeing program
• Healthcare plan
More about us
ABB Marine & Ports supplies world-leading technologies that are driving the evolution of sustainable shipping. Electrical propulsion, data-driven decision support and integrated solutions for ship and shore from ABB are paving the way to a zero-emission marine industry, providing greater efficiency and reliability to shipowners, and preparing vessels to meet the demands of tomorrow. Our automation and electrical solutions are making port and terminal operations safer, greener and more productive. ABB Marine & Ports operates in 26 countries and has 2,000 employees. www.abb.com/marine
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.
Equal Employment Opportunity and Affirmative Action at ABB
ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB’s career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Hybrid
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $49,400 and $91,600 annually.
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