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An Executive Director of Sales with New York Hilton manages and directs the sales team to secure clients along with maintaining long-term relationships with these clients. Respond to sales inquiries, initiate new sales, and prospects, qualify leads and solicit potential clients, conduct site visits and answer questions, determine rates, prepare proposals, negotiate contracts, and services accounts, and analyze lost business for the hotel/s.
Develops sales plans and strategies to meet or exceed established revenue and room night goals. Works with various departments to ensure requested services are provided to customers. Interviews, trains, supervises, counsels, schedules, and evaluates staff. Manages the financial aspects of business travel (i.e. forecasting, budgeting, etc.)
The primary responsibilities of this position are to support the group sales team at your hotel and support and participate in business strategies that are creative, dynamic, and impactful toward achieving your hotel’s annual budget and crossover targets.
Customer and Account Management – Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
Negotiations – Understand the customer and the business leader’s expectations. Adapt to a changing market.
Strategy:
• Contribute to the hotel’s Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue, and marketing support.
• Actively engage with Hilton Worldwide Sales and Intermediaries
• Develop the team to execute plans to engage in outside sales calls, industry tradeshows, and customer events.
• Develop, execute, and communicate a monthly, quarterly, and annual business plan for the hotel.
• A clear understanding of the competitive marketplace and the current state of the industry within the hotel’s geographic market.
Leadership:
• Lead segments of daily and weekly business reviews and sales strategy meetings
• Build the Commercial strategy plan pertaining to sales, socialize, and amend the plan on a consistent basis.
• Contribute feedback to performance reviews for all sales personnel
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
• Minimum Education: Bachelor’s Degree preferred
• Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred
• Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
• Additional/advanced degree coursework in business administration, marketing and communications
• Adaptable experience with business strategy, business planning, and business plan development
• Ability to speak multiple languages
• Multiple Brand experience
• Proficiency in Delphi FDC preferred
• Additional/advanced degree coursework in business administration, marketing and communications
• Adaptable experience with business strategy, business planning, and business plan development.
• Ability to speak multiple languages
• Multiple Brand experience
• Proficiency in Delphi FDC preferred
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The annual salary range for this role is $200K-232K and is based on applicable and specialized experience and location.
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