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The job profile for this position is Agile Coaching Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.
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Enterprise Coach
The Enterprise Coach at Cigna Group is someone responsible for partnering with organizational leadership to enable the delivery of value efficiently and effectively to our customers. The Enterprise Coach co-creates meaningful, sustainable change, through enterprise-level transitions, employing relevant methodologies and techniques. This role emphasizes leadership, collaboration, mentoring, and adaptability, with hands-on experience in various industry-proven scenarios to foster continuous improvement.
Key Responsibilities:
• Strategic Guidance: Collaborate with IT and business leaders to catalyze sustainable and impactful change, evaluating and shaping organizational design, structure, and culture.
• Coaching and Development: Mentor and upskill team members across the organization, from portfolio to team level, both locally and globally, while fostering a culture of continuous learning and improvement.
• Organizational Alignment: Utilize Cigna’s Enterprise Operating Model to develop and refine training, materials, and guidelines, ensuring integration with organizational objectives.
• Advocacy and Education: Serve as a catalyst for transformational/efficient practices, promoting a culture of adaptability and responsiveness across the organization.
• Support and Implementation: Interface with all levels of leadership to support organizational change, including process, practice, and tooling changes. Work with globally distributed teams to implement Lean, Agile, Customer Centricity, and other relevant principles, with a focus on demonstrating the impact of coaching changes.
• Community Building: Create a culture of shared best practices, proactively address organizational obstacles, and provide coaching, mentoring, and training at all organizational levels. Accountable for building relationships & having the right conversations.
• Product Coaching: Collaborating with cross-functional teams to establish a shared vision and set clear, measurable goals that align with customer needs and business objectives.
Qualifications:
• Strong collaborative leadership skills with business and technology acumen
• Demonstrated ability to work well with others and lead Change Management initiatives
• Expertise in various scaling practices and shifting from project to product-centric paradigms
• Capacity to challenge existing assumptions and overcome resistance
• Comprehensive experience in a variety of enterprise roles and responsibilities
• Expertise in Scrum, Kanban, scaling frameworks (such as the Scaled Agile Framework), and related methodologies
• Capable of evaluating organizational health metrics and disseminating insightful data through visual management techniques
Summary:
The Enterprise Coach is uniquely positioned to facilitate business responsiveness through insightful leadership, assessment, and other initiatives to increase organizational effectiveness. The ideal candidate will exemplify core values of adaptability and collaboration, applying a versatile set of methodologies to meet organizational goals.
Skills:
Product Coaching, Change Management, Program Management, Organizational Transformation
Education:
Any Product Management/Product Development/Product Coaching certifications a plus
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 110,300 – 183,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
