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Dowty Field Service Representative
Job Description Summary
The Field Service Representative will provide direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.
Job Description
Job Duties & Responsibilities
• Provide On-Site propeller maintenance inclusive of: Repairs, modification and preventative maintenance. Work scope includes both On-Wing and Off Wing repairs.
• Provide general technical direction and assistance to the on-site Field Service Rep in the operation, maintenance, repair, logistic support, and installation of GE products.
• Provide Project and Field Service management with complete and prompt information regarding status of programs, failures, trends, and climate.
• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions.
• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports. Reporting includes obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support.
• Assist Field Service Rep in scheduling maintenance and workload. Assure that equipment and parts meet established schedules
• Review reported malfunctions and identify / analyze any undesirable trends. Make recommendations on findings. Review effectiveness of maintenance actions in order to identify training needs.
• Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements
Basic Qualifications:
• Bachelor’s Degree from an accredited college or university (Or a High School Diploma / GED with a minimum of 4 years of Aviation experience in a Field Service or Maintenance position)
• Able to lift minimum of 50 Lbs.
• Carrying out extensive repairs and conversions as well as maintenance and repair work requires several years of professional experience
Desired Qualifications
• Bachelor’s Degree in Engineering from an accredited college or university
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Proven analytical and quality improvement ability
• Ability to interface at all levels of the organization, both internally and externally
This role will start at the Dowty Training Facility and after training will be put on a GME assignment to New Zealand.
Additional Job Description
Compensation Grade
OTHSAL
This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
Additional Information
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunities Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening.
Relocation Assistance Provided: Yes
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