Log In
Sign Up
Representing more than 112,000 credentialed nutrition and dietetics practitioners, the Academy of Nutrition and Dietetics is the world’s largest organization of food and nutrition professionals whose expertise provides essential support for those with specialty nutrition needs and those seeking better health through nutrition. The Academy is committed to improving health and advancing the profession of dietetics through research, education and advocacy. The Academy has begun a period of exciting change and seeks candidates with a desire to help move this change forward through fostering a dynamic and engaged membership culture.
Reporting to the Chief Communications & Marketing Officer, the Director of Membership Development & Engagement is responsible for leading the expansion and enhancement of our membership community. The ideal candidate will have a proven track record in driving membership growth, assessing membership value, and fostering membership engagement within a large and complex membership environment. This position works closely with the Membership Operations team with responsibility for the management of the membership operational infrastructure and technology functions. The Director of Membership Development & Engagement will work collaboratively throughout the Academy to regularly monitor and research member needs, ensure quality and effective member communications, monitor acquisition, engagement and retention levels. This WORK FROM HOME position has core responsibility for the following programs in support of membership development, satisfaction, engagement, and retention:
• Strategic input, communications and messaging in support of the annual membership retention program.
• Membership acquisition campaigns
• Membership program budgets
This position may manage external consultants providing such services as creative and market research in support of membership development and engagement.
• Bachelor’s degree in marketing, communications, nonprofit management, business administration, or other relevant association discipline.
• Minimum 7 years of experience in a management role either in-house, with an agency or in an association.
• Demonstrated development experience with a membership or audience development role.
• Prior experience or familiarity working with segmented marketing environments.
• Prior experience, knowledge, credentials, or other experience in diversity, inclusion, and cultural competency.
KEY ATTRIBUTES
• Significant level of developing, tracking and monitoring financial performance across membership programs. Will interface with Corporate Relations and Finance teams and other departments to provide regular updates on membership financial performance and make recommendations for priority recalibration in support of achieving program goals.
• Strong member/customer service orientation with the ability to apply creative problem-solving, innovative thinking, and communicate diplomatically with internal and external colleagues, customers, participants, and consultants.
• Knowledge of membership and marketing tech stacks and services in support of achieving membership goals and objectives.
• Thorough knowledge of AMS databases, preferably NetForum, Microsoft Office Suite/Teams are a plus.
About Us:
The Academy offers a salary commensurate with experience as well as an excellent benefit package, including medical, dental, LTD, tuition reimbursement and 401k match with IMMEDIATE VESTING!
The Academy promotes a friendly, professional, and challenging team-based work environment with the ability to work remotely . Also, the Academy’s office is conveniently located near public transportation: two major Metra train stations (Union and Ogilvie), CTA lines and major bus routes are all within a few blocks.
The Academy of Nutrition and Dietetics is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status and will not be discriminated against.
