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Title: Product Specialist – CAD/CAM
Location: Remote in Texas
Who We Are
Voted one of the Nation’s Best and Brightest Companies to Work for, Kuraray America, Inc. (KAI) is a global leader in specialty chemical, fiber, and resin production. With top-of-the-line research and production facilities and a vast network of supplies from around the world, Kuraray leads the industry in specialty dental, fiber, resin, and elastomer products. Kuraray America is a wholly owned subsidiary of Kuraray Company, Ltd. Based in Tokyo, Japan. Kuraray has operations in 31 countries and employs more than 11,000 employees, including over 800 in the United States.
Our manufacturing company, Kuraray Noritake Dental Inc., was established from the integration of Kuraray Medical Inc. and Noritake Dental Supply Co., Ltd. in 2012. As leading companies in the areas of dental bonding agents’ brands like CLEARFIL, dental cement brands like PANAVIA, and dental ceramic brands like Noritake Super porcelain EX-3 or KATANA Zirconia with a history of more than 30 years. We are committed to developing products that ensure quality and value while helping dentists provide long-term quality restorations for their patients.
Why Kuraray
Kuraray is building a better tomorrow, today. Our team members are dedicated to expanding our business with committed professionals who share essential values such as integrity, excellence, teamwork, and accountability.
As a part of Kuraray America, Inc., our team shares the advantages of working for the leader in specialty chemicals, resins, and fibers. Our international presence and resources allow us to be a world-leading innovator in the industries we service. Yet, despite our size, our people are more than just a number. As a new team member, you can expect to earn responsibility quickly. Our commitment to our people is visible in our comprehensive benefits package. As a Kuraray team member, you will have the opportunity to enjoy competitive salaries and benefits, incentive opportunities, and an excellent work environment.
Position Summary
The Product Specialist will work closely with the Technical & Marketing Managers in the efforts to expand the Kuraray Noritake chairside dental materials market share. The essential function of this role will be to support the recruitment and educational programs for Key Opinion Leaders (KOLs) from planning stage to execution. Travel to set-up hands-on courses, meet KOLs, Study Groups and Trouble Shooting for large accounts will be required in this position. Additionally, this position will provide customer service related to dental technology and materials.
Responsibilities
• Facilitate training events for Kuraray Noritake Customers to result in creating product advocates for the KATANA CAD/CAM blocks and other Kuraray Noritake Dental materials.
• Assist in every aspect from planning to implementation of educational programs such as visiting event venues, preparation of materials and product literature, organize and schedule travel and reservations.
• Interact with internal and external customers to provide resolution to inquiries regarding Kuraray Noritake dental products
• Organize hands-on instruments, equipment’s at local venues.
• Assist KOL during the education programs.
• Customer Service calls and data entry to track troubleshooting.
• Monitor social media activity as it relates to product issues or opportunities.
• Content creation for various marketing and promotional activities
• Plan and execute other additional duties as requested by the reporting manager
Minimum Qualifications
• Associate degree in a related field
• Minimum of 2-3 years’ experience working with dental CAD/CAM milling software; demonstrated experience facilitating training, educational programs, technical content dental CAD/CAM software
• Dental CAD/CAM milling software knowledge
• Strong computer skills including Excel, Word, Outlook, Salesforce, and willingness to learn dental new technologies (CAD/CAM) and materials.
• Proven history of strong and excellent customer service experience
• Ability to travel 50% or more in the US and Canada (car/air).
• Outstanding verbal and written communication, presentation, interpersonal, creative thinking, consulting, and analytical skills.
• Ability to prioritize work to manage multiple projects to meet deadlines.
• Excellent problem-solving/decision-making skills.
• Ability to multi-task
• Candidates must have a valid driver’s license.
• Candidate must be remote in Texas
We offer a competitive compensation package that includes base pay and an annual incentive. This program is designed to reward individual performance and align overall rewards with corporate and team performance.
Our employees benefit from a robust healthcare package that includes wellness reimbursements, along with generous perks such as three weeks of paid time off, ten company holidays, paid parental leave, education reimbursement, and a matching 401k plan, among other offerings.
Applicants must be authorized to work for ANY employer in the U.S.
Please apply online at: http://www.kuraray.us.com/careers/
Kuraray America, Inc. is an Equal Opportunity Employer AA M/F/disability/protected veteran status.
No third-party candidates accepted.
