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The Trainer will work with the Operations team to provide on- the- job training to new hires and tenured employees in various operational areas of the warehouse. The trainer is responsible for identifying the training needs of each warehouse associate that they are assigned and ensure that appropriate programs and training methods are created and implemented to meet these needs.
• Provides training for individual or group settings to new hire as well as tenured employees
• (i.e. loaders, unloaders, lanes, etc.).
• Inspire employees to not only meet but exceed required production goals.
• Conducts skill needs assessments to identify specific skill/knowledge gaps, training objectives, work situations and changes in training policies and procedures.
• Coordinates trainings and re-certifications, ensuring training is designed, delivered and evaluated for consistency.
• Observe employees to determine the effectiveness of training programs and ensure that any additional training requirements are fulfilled.
• Document each training program and module properly and provide follow up for refresher training courses.
• Determine that trainees are aware of order accuracy procedures and conformity at each stage of the training.
• Exhibit and practice positive communications and team building skills with trainees to ensure a consistently professional environment.
• Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and Safety Manager.
• Maintain a training log with trainees and hold weekly one-on-one meetings with new associates.
• Maintain a working knowledge of all processes, best methods and practices.
• Functions as a team member within the department and as required, perform other duties as assigned.
• Ability to manage multiple tasks with varying degrees of complexity
• Ability to meet deadlines, adhere to schedules, and to dynamically adjust to changing requirements
• Future-thinking and can anticipate consequences of actions further in the production chain
• Effective time management in order to meet dynamic goals and deadlines
• Ability to read and understand policies/procedures and communicate them to employees
• Ability to distill complex technical processes into easily understood instructional steps
• Advanced communicator, both in written and speaking form
• Operate standard business equipment, including PC, phone, calculator, etc
• Operate handheld scanner and associated equipment
• Operate specialized computer hardware and software including (but not limited to) Warehouse Management System, Item Database, etc
• Skilled in Microsoft Office Suite applications
