This opportunity is exclusively available to U.S & Canada.-based candidates. Applicants must be authorized to work in the United States and provide documentation to support their eligibility.
We are seeking a friendly, patient, and knowledgeable remote customer service representative to join our team. As a remote customer service representative, you will be responsible for answering customer inquiries, resolving issues, and providing exceptional customer service via phone, email, or chat from a remote location.
Responsibilities
• Answer customer inquiries and resolve issues in a timely and professional manner
• Provide accurate information about products/services
• Troubleshoot and resolve customer complaints
• Utilize software and tools to document customer interactions
• Meet performance metrics and quality standards
• Work independently in a remote setting
• Collaborate with internal teams to resolve complex customer issues
Requirements
• High school diploma or equivalent
• 1+ year of customer service experience
• Excellent communication and problem-solving skills
• Strong computer skills and familiarity with software applications
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