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We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
Customer Support Representative – 1st Shift
Description
Customer Support Representative – 1st Shift
SUPPLY PLANNING COORDINATOR – LEVEL III
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
We are looking for a talented Customer Support Representative – 1st Shift
to join our team specializing in SUPPLY CHAIN PLANNING for our Components Business Segment team in Rock Hill, SC.
In this role, you will make an impact in the following ways:
• Follows applicable standard work, process documentation, and quality procedures.
• Initiates purchase and work orders to support the demand plan.
• Collaborates with Supply Chain Planners across the organization to reposition excess inventory to locations with supporting demand.
• Takes ownership and accountability for delivery of supplier schedules that supports end Customer needs.
• Remains flexible and performs other miscellaneous duties, as required, to meet business goals.
• Communicates effectively within the assigned team and with all support teams.
To be successful in this role you will need the following:
• Communicates effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus – Building strong customer relationships and delivering customer-centric solutions.
• Drives results – Consistently achieving results, even under tough circumstances.
• Manages complexity – Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Education, Licenses, Certifications
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
College, University or equivalent degree in Business, Engineering, or related field preferred.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Requires significant relevant work experience or specialized skills obtained through education, training, or on-the-job experience in an equivalent field such as materials planning, production scheduling, manufacturing, or inventory control.
This role will require excellent Excel, analytical, communication, and people skills. Experience with automotive OEMs is preferred but not required. This role will also
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization
Job SUPPLY CHAIN PLANNING
Primary Location United States-South Carolina-Rock Hill-US, SC, York, Railroad Ave Mfg
Job Type Experienced – Exempt / Office
Recruitment Job Type Office
Job Posting Jun 21, 2024, 3:10:51 PM
Unposting Date Sep 19, 2024, 11:59:00 PM
Organization Cummins Meritor
Role Category Onsite
Relocation Package Ineligible
Req ID: 2400059F
Tagged as: Support representative